SkyParkSecure Reviews

Hi Khan, We're sorry to hear you were unhappy on this occasion. I have had a look into your booking and can see that you had a complaint with the car parking company as you were collected in your own vehicle rather than the shuttle bus on your return. You logged a complaint with us on 16 February, we responded to you on 18 February and contacted the car parking company on your behalf. The car park responded to your complaint on 20 February to advise that there is no shuttle bus service included with this product. This is as per the information provided to you on the website prior to booking and we also sent it on your booking confirmation. Again we are sorry to hear that you were unhappy with the car parking company you used on this occasion, our Customer Service Manager has offered you a discount off a future booking as a goodwill gesture.