Dear Customer,
Feedback is vital to our business and we appreciate you taking the time to post a review although we are extremely sorry to hear of the circumstances and that you were unhappy with the car parking service you used on this occasion.
SkyParkSecure.com are a price comparison website and booking agent for car parking services at all the major airports in the UK, we do not own/operate the car parks or provide the service but we are concerned to hear of your experience.
Unfortunately I cannot locate any correspondence sent in to SkyParkSecure. We do have a complaints procedure and any complaint must be sent into us in writing and we will then advise the next steps to progress your complaint.
Are you able to please send the details of your complaint along with your booking reference to our Customer Support Team at info@skyparksecure.com as we would like to process this as a complaint?
Thank you in advance, and we look forward to hearing from you in relation to the issues experienced at the car park.
Kind regards,
The SkyParkSecure.com Team