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Skipton International Reviews

http://www.skiptoninternational.com
Rated
Excellent

Skipton International is an award-winning bank that provides a range of savings and mortgage products to local and expat clients

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

754

174

65

24

22

1,039

ratings over the past year

Displaying all 6,531 reviews
Trusted Customer
10 years ago
Date of purchase: 17/12/2014
Excellent assistance
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Trusted Customer
10 years ago
Date of purchase: 30/12/2014
Very helpful and efficient team.
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Trusted Customer
10 years ago
Date of purchase: 15/12/2014
Gave me the chance to buy my own property
Gave me the chance to buy my own property
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Skipton International
Skipton International
10 years ago
Thanks for your feedback. I will forward to Kelly who I am sure will be pleased to receive your comments. Kind regards Jim Coupe Managing Director 01481 730730
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Trusted Customer
10 years ago
Date of purchase: 03/12/2014
Staff at local branch (guernsey) very helpful
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Trusted Customer
10 years ago
Date of purchase: 16/12/2014
Very efficient
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Trusted Customer
10 years ago
Date of purchase: 01/12/2014
Friendly staff but online access is a notable gap in this technology driven world.
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Trusted Customer
10 years ago
Date of purchase: 23/12/2014
Easy to contact and great at taking individual circumstances into account
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Trusted Customer
10 years ago
Date of purchase: 01/12/2014
Prompt response to my queries
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Trusted Customer
10 years ago
Date of purchase: 17/12/2014
My first phone call to Skipton was not very encouraging the person who answered the…
My first phone call to Skipton was not very encouraging the person who answered the phone was a bit vague and not very professional. I put it down to being the lunch hour and the person who answered...

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Skipton International
Skipton International
10 years ago
Thank you for your feedback. I apologise your first call to Skipton was not answered well. At busy times a bell alerts everyone that our small Customer Services team are receiving more calls than they can handle. Then anyone, including myself, is required to pick up calls so that we avoid using voicemail or those infuriating automatic call handling machines. It is possible that your call was answered during one of those periods. I have forwarded your comments to Skipton's management team and we will be discussing training requirements at our next meeting. Kind regards Jim Coupe Managing Director 01481 730730
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Trusted Customer
10 years ago
Date of purchase: 09/06/2014
The broker I dealt was very late in putting in my application, I approached the…
The broker I dealt was very late in putting in my application, I approached the broker months before I was due to move my mortgage - very disappointing
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Skipton International
Skipton International
10 years ago
We are very sorry to hear that you had a poor experience with your broker. Please let me know who you used as I would like to follow up with them to ensure that this situation does not reoccur. Kind regards Jim Coupe Managing Director 01481 730730
Trusted Customer
10 years ago
It was The Mortgage Shop/Henley Financial. After they eventually acknowledged my complaint. they did attempt to shift the blame to your company for taking so long to process the application, there was also a lot of talking that the mortgage industry is not regulated by the JFSC Regards
Trusted Customer
10 years ago
Just interested to know what the Mortgage Shop replied with and will there be any follow up? KR
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About Skipton International
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.
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01481 730 730
Skipton International Ltd, Tudor House, The Bordage, St Peter Port, Guernsey, GY1 6DS, Guernsey
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About Skipton International
Skipton International is an award-winning bank that provides a range of attractive Sterling and US Dollar savings products for private and corporate savers. In addition to being a leading mortgage lender in Guernsey and Jersey, the bank also provides mortgages on UK Buy-To-Let properties for expats and residents overseas.