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skinChemists Reviews

https://www.skinchemists.com/
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

568

42

9

2

9

630

ratings over the past year

Displaying all 13,030 reviews
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Nasser Khodai Booran
Toronto. Ontario Canada
8 years ago
Date of purchase: 01/12/2016
What Nasser Khodai Booran said about skinChemists:
Hello, like last year I have not received my order. Last year my order o...
Hello, like last year I have not received my order. Last year my order of 6 snake serum was lost too.I never got it
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Rajeev
skinChemists
8 years ago
Hi Nasser. We have contacted you about your order. We do apologise for the delay, this has been re-dispatched today. please confirm that you received our email with the tracking.
Kind regards
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Bianca
8 years ago
Date of purchase: 01/12/2016
What Bianca said about skinChemists:
Het product kwam niet binnen na een mailwisseling is het per express verstu...
Het product kwam niet binnen na een mailwisseling is het per express verstuurd met een attentie erbij. Super opgelost zo....
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MA
Marilyn
8 years ago
Date of purchase: 01/12/2016
What Marilyn said about skinChemists:
Thoroughly recommend
Excellent products and very reliable service.
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MA
Mandy
8 years ago
Date of purchase: 01/12/2016
What Mandy said about skinChemists:
Amazing products
Excellent products and customer service
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MA
maha
8 years ago
Date of purchase: 01/12/2016
What maha said about skinChemists:
Damaged pump
If only i could use it then i can tell you what i think I could not get the product out the pump is damaged so i have wasted my money.
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Rajeev
skinChemists
8 years ago
Hi Maha. We are very sorry to read this. We will send you an email and get this resolved for you - please be sure to let us know of any problems in future by emailing us direct: helpdesk@skinchemists.com

kind regards
MA
maha
8 years ago
Thank you so much for the quick response to my feedback and the offer to replace the damaged product. Excellent customer service
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KI
Kim
8 years ago
Date of purchase: 01/12/2016
What Kim said about skinChemists:
Bad service by Skin Chemists
I have not yet received this purchase so therefore cannot review it.
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Rajeev
skinChemists
8 years ago
Hi Kim, I see that this has been delivered today. Please let us know what you think and leave your review here. Kind regards
KI
Kim
8 years ago
I received the items today. I am very happy with them.
KI
Kim
8 years ago
Sorry pressed the button too soon.
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CH
CHIARA
8 years ago
Date of purchase: 01/12/2016
What CHIARA said about skinChemists:
Very good !
Excellent products. Good customer service, shipping however took more than 2 weeks....
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Trusted Customer
8 years ago
Date of purchase: 24/11/2016
Arrived late, after i chased
Order didn't arrive! So cannot comment. Ordered on 24 Nov and still nothing by Dec 15th. Very poor. I didn't have any tracking info sent.
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Rajeev
skinChemists
8 years ago
Hi Jackie. We are very sorry that you didn't receive you initial order - this should have arrived yesterday as the replacement was sent on a next day delivery. I hope that you enjoy the product and can give us further feedback on it. Kind regards
Trusted Customer
8 years ago
Was given apology, and free gift. And item was sent on overnight delivery. But it seems I would not have hot it without chasing.
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Rajeev
skinChemists
8 years ago
We had an issue with our system at the time but we have now sorted this and it won't happen again. We are sorry that this happened to you and we would like to offer you 15% off of your next order - we will email this to you separately.

kind regards
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ST
stefania
8 years ago
Date of purchase: 01/12/2016
What stefania said about skinChemists:
Servizio Scadente da parte di Skin Chemists
AD OGGI 16/12 IL MIO ORDINE NON E' STATO ANCORA CONSEGNATO.
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Rajeev
skinChemists
8 years ago
Ciao Stefania. Il vostro ordine è sulla buona strada. Ho parlato con Royal Mail e ci sono ritardi nel servizio postale a causa di un backlog alla dogana - colpisce un sacco di consegne internazionali e purtroppo non possiamo controllare esso. Si raggiungerà presto. Ecco il numero di tracking: LB676812907GB
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Trusted Customer
8 years ago
Date of purchase: 01/12/2016
ottimo
prodotto molto
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About skinChemists
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.
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56-60 St John Street, London, City of London, EC1M 4HG, United Kingdom
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About skinChemists
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.