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skinChemists Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

826

54

12

4

15

911

ratings over the past year

Displaying all 12,126 reviews
PY
Pamela Moo-Young
7 years ago
What Pamela Moo-Young said about skinChemists:
I love Bee venom & so does my skin ! It's lights to touch not heavy or greasy.. result is a clear complexion !
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Trusted Customer
7 years ago
The products I have been using for about a month have revived my skin. I have recommended the brand to my friends and some of them have also bought some products. They are happy too with the products
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Trusted Customer
7 years ago
The products I love, just as the flash sales! My skin has improved immensely, so this is the right brand for me. Never known my skin could/would feel this way. I have been using several products for t
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Bettina Hainbach
7 years ago
What Bettina Hainbach said about skinChemists:
Ich möchte ware zurück senden habe aber trotz mehrerer Mails bis dato keine Info wie ich das machen soll und wohin .
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Rajeev
skinChemists
7 years ago
Hi there, 

Apologies for the inconvenience caused. 
We just replied to you by email and as a valued customer we want you to have the best satisfaction.

Kind regards.
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Trusted Customer
7 years ago
This is the best products.
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Trusted Customer
7 years ago
Bei den letzten 2 Bestellungen habe ich keine Auftragsbestätigung erhalten. Dies erfolgte nur auf Nachfrage. Die Funktion Zugang vergessen funktioniert nicht, zuletzt vor 2 Monaten probiert, da die Be
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Rajeev
skinChemists
7 years ago
Hi there, 

Apologies for the inconvenience caused to you.
Your order has been misplaced in the post, that is why we sent you again your order very quickly as soon as we have been noticed about it. 
Furthermore, I just tracked your order and I am happy to inform you that your product is on its way! 
Sorry again for what happened and we really hope you'll enjoy our skinChemists range.

Kind regards
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VB
Valerie Breton
7 years ago
What Valerie Breton said about skinChemists:
Très serieux et rapide.produits bien emballé à recommander.
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BM
Barbara Murray
7 years ago
What Barbara Murray said about skinChemists:
The 'free gift' I received was empty. I emailed and told them, they have not responded to my email .
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Rajeev
skinChemists
7 years ago
Hi Barbara, 

Apologies for the inconvenience caused. 
Could you send me the email address with which you are trying to contact us? Unfortunately, we received any email from you. 
We just sent you today your items again with the express delivery option and we really hope it will be arrive to you on time.
Please, feel free to contact us for any further queries,

Warm regards, 

skinChemists London 
BM
Barbara Murray
7 years ago
Excellent customer service.
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Trusted Customer
7 years ago
Love all the products especially because they do not test on animals
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VB
Vesna Bukovina
7 years ago
What Vesna Bukovina said about skinChemists:
Hallo, habe meine Bestellung nach über zwei Wochen leider immer noch nicht bekommen. MfG Vesna Bukovina
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Rajeev
skinChemists
7 years ago
Hi Vesna, We are sorry to hear you did not received your products. We could not track your items so it's probably lost in the post. We just sent you an email with a solution.Apologies for the inconvenience caused.Kind regards
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About skinChemists
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.
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56-60 St John Street, London, City of London, EC1M 4HG, United Kingdom
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About skinChemists
Above all, we create personalised skin treatments that make you love your own skin. Making you feel confident, giving you the foundations for success in your life and giving you the passion to embrace the life you want to live.