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Skicover Reviews

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ratings over the past year

Displaying all 840 reviews
Trusted Customer
1 year ago
When I made my purchase I asked for the policy to be sent as I don’t have a printer. I then got emails still asking my to buy when I already had confirmation of purchase. I phoned and was told that th
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Paul Quigley
Skicover
1 year ago
Thanks for your feedback Although you received instant confirmation by email of your policy number, the policy details, policy wording and the numbers to call in an emergency, I am sorry that you never received the posted documentation. prior to your trip. All of our documentation is handled by a third party who is contracted to send out the wording and certificate upon request and having checked their system they have confirmed this was done in a timely fashion. We do not however send the package recorded and are wholly reliant on the Post Office for delivering the documents to your door. As to the email reminder you received about an outstanding quote, we can see that you generated multiple quotes in the week ending Jan 2023. The quotes are all independent of each other and if a booking is made that is not linked to one of these quotes then we are unaware that a quote is still live. I can see that these have now all been cancelled.
1 product purchased
MB
Mr John Burns
1 year ago
What Mr John Burns said about Skicover:
Far too expensive, I was insured with a German agency last year for €40 Euros for the whole ski season
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Paul Quigley
Skicover
1 year ago
Thanks for the feedback but having checked UK residents are forbidden to buy insurance policies in Germany in Euros following Brexit so we are not sure what you bought or whether it had value in the event of a claim. You also mentioned cover for a season so this may have been the equivalent of the French Carte Neige which covers rescue from the mountain and nothing else and was included as part of your season pass and was not a separate insurance policy. Your policy based on your age was more expensive but covered cancellation prior to departure, including for Covid, covered all medical bills, rescue costs, repatriation back to the UK, baggage, cash, public liability insurance and covered your wintersports equipment We did try to call the number on your file to discuss this but your wife said you were out so please feel free to give us a call to discuss Regards
1 product purchased
Trusted Customer
1 year ago
Bought ski cover. I find insurance documentation confusing, so I requested a call back. They did this promptly and explained everything. Very good service.
1 product purchased
Trusted Customer
1 year ago
My bank said they covered me for skiing but when checking the cover I was only for on-piste and their staff were clear that there was no cover when skiing off marked groomed runs. Skicover were much
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1 product purchased
Trusted Customer
1 year ago
When card payment initially failed, I got dropped onto a screen with no obvious retry payment option. Otherwise, all good. Like the option for off piste cover. Competitive.
1 product purchased
MP
Mr James Packman
1 year ago
What Mr James Packman said about Skicover:
Was a complex policy as people were travelling at different times. They found me what I need and did it with no fuss at all. Thanks, it is a weight off my mind
1 product purchased
MH
Mr R Hirsch
Billingshurst
1 year ago
What Mr R Hirsch said about Skicover:
First of all, they continue to offer winter sports cover for those between 75 and 84. As I am 75, this is GREAT news. My previous insurer would not cover more than 74, nor would those others that I ha
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1 product purchased
Trusted Customer
1 year ago
Have used in the past, probably will again. Only issue I can remember is the ease of comparing the different levels of insurance cover when choosing which level to buy
1 product purchased
MK
Mr Michael Kenton
1 year ago
What Mr Michael Kenton said about Skicover:
Very good service, however I was unable to print the insurance policy but was able to copy and paste on word which I could print, all printed but 3 of the the telephone numbers did not print so I fill
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1 product purchased
Trusted Customer
1 year ago
Staff were generally helpful and responsive, except that one day we had to leave two messages and only had a return phone call the next day.
1 product purchased
About Skicover
SkiCover are an FCA authorised and regulated insurance business, staffed by highly experienced winter sports enthusiasts who are experts on wintersports and their associated risks. As a specialist insurer, SkiCover have an enviable reputation for providing high quality tailored solutions at affordable rates for travellers up to the age of 79, for those in good health or with existing medical issues and for short or long duration in Europe or futher afield.
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5300 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, Cheshire, SK8 3GP, United Kingdom
Why trust Feefo reviews?

About Skicover
SkiCover are an FCA authorised and regulated insurance business, staffed by highly experienced winter sports enthusiasts who are experts on wintersports and their associated risks. As a specialist insurer, SkiCover have an enviable reputation for providing high quality tailored solutions at affordable rates for travellers up to the age of 79, for those in good health or with existing medical issues and for short or long duration in Europe or futher afield.