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Ski Swift Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ski-swift | Feefo

Displaying all 930 reviews

Trusted Customer

10 years ago

They got me the holiday i wanted, in the hotel i wanted, at a very good price. Everything was dealt with quickly and when i had a query about luggage allowance they came back to me swiftly and dealt w

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Ski Swift

10 years ago

Wow, thank you for such lovely comments, we do try hard to offer a good service and try to answer any queries as soon as possible. Check out our deals on our new website, skiswift.co.uk, we have some great deals for early bookers for next season. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

good resort, chalet adequate although was advised on booking that we would have 2 upstairs rooms and one of the rooms was downstairs and consequently noisier. not had a response to my complaint re thi

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Ski Swift

10 years ago

Thank you for your comments, and I would like to state that I have received no complaint from you? Can you resend to my personal email joanna@skiswift.co.uk and I will personally investigate and come back to you. Customer satisfaction is of utmost importance to us and taken very seriously. This website is to rate our performance rather than the holiday itself but I assure you we will look into all points raised if you wish to email me directly. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

Good price and good customer service

Ski Swift

10 years ago

Thank you for leaving such wonderful comments, customer service is paramount and we try very hard to make sure we get this just right. Hope we can help you again in the future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

Excellent service, friendly and helpful and quick to finalise the holiday I wanted.

Ski Swift

10 years ago

Thank you for leaving such great comments, we do try hard to give a good service and employ staff who know where to look for the right holiday. Please save our number for next season 0191 5235463 Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

very good quick and easy thank you

Ski Swift

10 years ago

Thank you for leaving positive feedback, it helps us to continue our good service and its nice to hear when things have gone to plan. Please save our number for next season 01915235463 or check out our newly launched website skiswift.com. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

Ski Swift

10 years ago

Apologies.....skiswift.co.uk!! Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

Had a great holiday. The transfers were effortless going and coming home and the hotel was absolutely brilliant! Best hotel I have stayed in Kitzbuhel by far! Food was brilliant, restaurant quality

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Ski Swift

10 years ago

Thanks very much for leaving great comments, we are so happy the holiday was all you'd hoped for. Call us again for next season on 0191 5235463 or check out our great early booking dicounts on our new website skiswift.co uk. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

it was a very smooth and easy booking from start to finish, all the staff were very friendly and helpful. the emails were very useful, many thanks we had a great holiday.

Ski Swift

10 years ago

We are so pleased that you were happy with the service provided by ourselves, we aim to please. Hope we can help you again in the future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

Always spoke to someone in the UK immediately I phoned, all issues discussed and resolved without any problem, everyone extremely helpful and friendly, will definitely use again if the right holiday a

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Ski Swift

10 years ago

Thank you for leaving great comments, we are a UK based company and will always try to resolve any issues as quickly as possible. We have some great deals on next season on our new website skiswift.co.uk Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

We had a really good holiday in Ischgl. The booking and travel arrangements were easy and the staff very helpful. Chalet Zita was small, but very homely. Comfy beds, hot water, great food and nice fri

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Ski Swift

10 years ago

Thank you for taking time out to leave great feedback, it helps us to improve and we love to hear that everything went to plan. Check out our newly launched website skiswift.co.uk. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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Trusted Customer

10 years ago

great hotel, great resort & good service except waiting for 2 hours when we arrived for the bus to take us to the resort

Ski Swift

10 years ago

Thanks very much for your comments, we are happy that your holiday went well. We will be sure to pass on your comments regarding the transfer to the relevant departments. Hope we can help you again in the near future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

1 product purchased

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About Ski Swift

Ski Swift is a trading name of Hello Sunshine ABTA number K2931 and an Agent for ATOL Protected Operators. a trading division of Hays Travel Ltd, who are Members of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, Tel 020 3117 0581 www.abta.com.

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01915235463

Byron House, Hall Dene Way, Seaham Grange Industrial Estate, Seaham, County Durham, Seaham,, SR7 0PY, United Kingdom

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