Excellent communication and service. Nothing was to much trouble
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Trusted Customer
7 years ago
Honest, knowledgable and good advice re the hotel, with very fast turnaround.
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Friendly, helpful and got us a great deal.
Very knowledgable about the ski resorts and made great recommendations. Pleasant to deal with and found us a great deal.
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
very helpful
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Trusted Customer
7 years ago
Excellent personal service
Quickly managed to get a holiday that fitted three different requirements and kept me in touch with the options as they developed.
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Super efficient and experienced staff.
Working within my budget and timeline
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Polite and efficient. Confusion over final price as Ski World invoice was different price, but hopefully they will sort.
Rebecca
Ski Solutions
7 years ago
Hi Jennifer, I understand that on reviewing your booking it was identified that some of your party were eligible for discounted Senior lift passes hence the reduction in cost to your holiday price. If you have any queries in regards to this or any other aspect of your booking please do not hesitate to contact our Client Services team on 020 7471 7711. Kind regards, Rebecca, General Manager.
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Great service and local knowledge of the resorts we were considering
Good responsiveness and local expertise in the resorts and accommodation we were considering, Very happy with the recommended package
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Very impressed
Using them for 2nd consecutive year v good service
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Trusted Customer
7 years ago
What Trusted Customer said about Ski Solutions:
Increased accessibility
Think live chat or longer telephone hours would benefit customers and in turn increase business.
Rebecca
Ski Solutions
7 years ago
Thanks for your feedback Richard, I'm sorry to hear you had difficulty getting hold of us. We are available on Live Chat from 9am to Midnight during the week and on the phone 7 days a week, albeit our office hours are shortened to 8.30am to 6pm during the summer months. If you have any queries in regards to your booking or need assistance please do not hesitate to contact our Client Services team on 020 7471 7711 or clientservices@skisolutions.com. Kind regards, Rebecca, General Manager.
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