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Simply Cruises Reviews | Customer Service Reviews for https://www.feefo.com/reviews/simply-cruises | Feefo

Displaying all 140 reviews

Trusted Customer

2 years ago

Date of purchase: 09/08/2023

would use again, and did.....

Compared to the last company I used for a cruise, night and day, they respond quickly to queries, nothing seems too much

Sara Marshall

Simply Cruises

1 year ago

It's wonderful to hear that our responsive service stood out for you. That’s exactly what we strive for. Thank you for your kind feedback and being a loyal customer! 💙⚓️

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Linda S.

2 years ago

Date of purchase: 18/08/2023

What Linda S. said about Simply Cruises:

Superb booking process

The booking process was so easy. Sara and then Chris was so helpful and bettered the online MSC price so couldn’t be happier.

Sara Marshall

Simply Cruises

1 year ago

We’re dedicated to getting amazing deals for our customers and providing great service so it's great to hear that we hit the mark for you! Thank you for sharing, we appreciate the positive feedback 😊⚓️

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Karen F.

2 years ago

Date of purchase: 03/06/2023

What Karen F. said about Simply Cruises:

Excellent service and best price

Very happy with the service. Chris is very knowledgeable and friendly. Definitely the best price out there for our MSC cruise. We’ll book our next MSC cruise with Simply Cruises.

Sara Marshall

Simply Cruises

1 year ago

Our aim is to bring our customers the best deals possible so we're glad to hear we nailed that for you! It was a pleasure helping you with your cruise, I'm glad you found our service so helpful. Thank you for taking the time to share your positive review 😁💙

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Peter B.

2 years ago

Date of purchase: 19/04/2023

What Peter B. said about Simply Cruises:

Great Service

Efficient friendly service. Delivered a great value deal. Would highly recommend. Will use again.

Sara Marshall

Simply Cruises

1 year ago

That's exactly what we've set out to do so we're very happy to hear that we've delivered! Cheers for the positive feedback, we really appreciate your support 😁🙌

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Trusted Customer

2 years ago

Date of purchase: 19/04/2023

Fast response to questions and going that little bit further to get us a deal we were happy with

Sara Marshall

Simply Cruises

1 year ago

Thanks for the positive feedback! We're so pleased to hear you were happy with our prices and service 😁🙌

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Sandra F.

2 years ago

Date of purchase: 24/04/2023

What Sandra F. said about Simply Cruises:

Excellent personal experience

Chris made the whole experience very easy from discussion to booking Very informative and not pushy at all

Sara Marshall

Simply Cruises

1 year ago

We’re so glad that to hear that your experience with us was smooth sailing! We take pride in being MSC experts. You’ll never get any pressure from us, that’s not how we roll! Thanks for taking the time to share your positive feedback 😊⚓️

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Oliver W.

Rothienorman

2 years ago

Date of purchase: 23/04/2023

What Oliver W. said about Simply Cruises:

Simple booking process, great discount compared to going direct!

Saw Chris's advert on the MSC Virtuosa forum, which I already have 2 bookings on this year. Filled out the short form on the website for a quote. Got a response within 2 hours. An hour later our...

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Graham Simpson

Carbis Bay

2 years ago

Date of purchase: 24/04/2023

What Graham Simpson said about Simply Cruises:

Chris (Simply Cruises)

Booked with Chris very professional, patient and helpful. Got us the deal that suited our requirements thank you happy to recommend

Sara Marshall

Simply Cruises

1 year ago

It was our pleasure! Thank you for being a loyal customer and spreading the word. We appreciate your positive review. Happy cruising! 😊⚓️

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Paul LF

Guernsey

2 years ago

Date of purchase: 12/04/2023

What Paul LF said about Simply Cruises:

Excellent customer service from Chris.

Excellent customer service from Chris. It's so refreshing to actually find a travel agent with so much in-depth knowledge about the product they are selling. The process of booking was a lot...

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Sara Marshall

Simply Cruises

1 year ago

We're incredibly grateful for your comprehensive and positive review! Specialising in MSC Cruises and delivering outstanding service are what we're all about, so it's wonderful to know we're meeting your expectations. Achieving unbeatable deals for our customers is our passion, and we're over the moon that you've benefited from this commitment. Thank you for recognising our efforts, and we can't wait to assist you again in the future! ✨😁🙌

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Kelly G

2 years ago

Date of purchase: 12/04/2023