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Silver by Mail Reviews | Customer Service Reviews for https://www.feefo.com/reviews/silver-by-mail | Feefo

Displaying all 37,771 reviews

Trusted Customer

Devon

8 years ago

Date of purchase: 31/08/2016

What Trusted Customer said about Silver by Mail:

Fabulous jewellery selection, extremely good quality products.

Always receive excellent prompt service from 'Silver by Mail'. Packaging is very good with a chocolate enclosed within the jewellery box which is a lovely addition.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 31/07/2016

Lovely quality and well presented

Easy to order, quick to arrive and really well presented. Good quality jewelry and as described.

Trusted Customer

8 years ago

Date of purchase: 02/08/2016

What Trusted Customer said about Silver by Mail:

Excellent service by Silver by Mail

good quality and value,prompt delivery

Trusted Customer

Milton Keynes

8 years ago

Date of purchase: 07/08/2016

What Trusted Customer said about Silver by Mail:

Always love the jewellery when it arrives.

I always know that what I order will arrive quickly and be great quality.

Product reviews

Trusted Customer

Didcot Oxfordshire

8 years ago

Date of purchase: 12/08/2016

What Trusted Customer said about Silver by Mail:

Brilliant all round quality and service

Excellent quality, very prompt delivery, beautifully packaged. These items were present for my daughter and she was thrilled

Product reviews

Trusted Customer

Londonderry

8 years ago

Date of purchase: 09/09/2016

What Trusted Customer said about Silver by Mail:

Stunning earrings

Beautiful designed earrings

Product reviews

Trusted Customer

Londonderry

8 years ago

Date of purchase: 04/08/2016

What Trusted Customer said about Silver by Mail:

Very good silver jewellery

Love your jewellery always delivered quickly, 4th piece of jewellery I have bought from you and have been pleased with all of them

Product reviews

Trusted Customer

8 years ago

Date of purchase: 29/07/2016

Better than lunch hour

Was having bad day at work and looked at Silver by Mail while having 10 minute lunch hour at 20 to 4. And these studs were lovely so I ordered them, and they seemed to be delivered almost the next...

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Product reviews

Trusted Customer

Ivybridge

8 years ago

Date of purchase: 10/08/2016

What Trusted Customer said about Silver by Mail:

Good service by Silver by Mail

Easy to use on line site

Product reviews

Customer Service

Silver by Mail

8 years ago

Dear Mrs Montgomery,

Thank you for your feedback. We note from our records that you have been refunded for this item and hope that you were satisfied with this outcome. We would like to apologise that you were dissatisfied with this item and acknowledge that although we provide item sizes on our website, it would be beneficial for customers to have a reference for this. Thank you for drawing this to our attention; we can confirm that we are in the process of forming a solution so that customers are further informed of sizing before purchasing.

Kindest Regards
Pip @ Silver by Mail

Trusted Customer

8 years ago

Date of purchase: 07/09/2016

Good service by Silver by Mail

The service was good and postage was fast

Product reviews

Customer Service

Silver by Mail

8 years ago

Dear Dr McDonald,

Thank you for your feedback. We sincerely apologise that you have experienced a problem with the Solar Earrings purchased from us. We note, from our records, that you have not contacted us regarding this matter. If you could contact customer services on 0345 307 3297 or email contactus@silver.uk.com one of our representatives would be happy to assist you in looking to rectify this matter. Once again we apologise for this matter and look forward to hearing from you.

Kindest Regards
Pip @ Silver by Mail

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About Silver by Mail

Silver Jewellery from Silver by Mail - offering an exclusive collection of the finest quality silver jewellery at affordable prices.

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01202 545881

The Chapel, 85a Poole Road, Bournemouth, Dorset, BH4 9BB, United Kingdom

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Silver by Mail Reviews

Sunset Blossom EarringsMore reviews of this product (28)View product websiteSimple design which adds style to any outfit.

Lucky Beads Bracelet (Beryl)More reviews of this product (3)View product websiteSoft muted colours. A lovely addition to my bracelet collection.

Keishi Pearl BraceletMore reviews of this product (23)View product websiteBought as a birthday gift for my sister. A delicate pearl bracelet which she was thrilled to receive.

Lucky Beads Bracelet (Raw Morganite)More reviews of this product (2)View product websiteAlthough this was another lovely softly coloured pink beaded bracelet, it was very similar in coloration to another item in my collection.So, l reluctantly returned.Would recommend nevertheless.

Satin Hearts BangleMore reviews of this product (3)View product websiteBought to match a pair of earrings l had previously purchased from the company. Very pleased with this addition too.

Amore Perle Bracelet (Peacock Grey)More reviews of this product (4)View product websiteThrilled to have such an eye catching bracelet. Will compliment many outfits in my wardrobe.

I-lite StudsMore reviews of this product (25)View product websiteLoved them - fantastic looking.

Pearls and Petals StudsMore reviews of this product (24)View product websiteExcellent quality and value for money Would buy from you again

Country Rose EarringsMore reviews of this product (29)View product website

Labradorite Tear EarringsMore reviews of this product (43)View product websiteAs before excellent quality

Woven Knot EarringsMore reviews of this product (1)View product websiteExactly what I was looking dor

Manor BangleMore reviews of this product (18)View product websiteElegant bangle that goes so well with the other bangle I purchased

Triangular StudsMore reviews of this product (4)View product websiteAs described and pictured, so just what I wanted and a change from circular studs.

Keepsake Love ChainMore reviews of this product (2)View product websiteSmaller than I was expecting and not worth the money

Classic Studs (Large)More reviews of this product (15)View product website

Solar EarringsMore reviews of this product (2)View product websiteThe earings have already fallen apart. Very dispointed with the quality.

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