Il servizio è troppo lento...abbiamo aspettato più di un'ora sul bus in attesa che si riempisse e abbiamo raggiunto il nostro hotel "tardissimo"
Verónica
Shuttle Direct Italy
8 years ago
Grazie per il tuo commento.
Abbiamo informato il suo reclamo sul servizio ricevuto in Palma de Mallorca al fornitore del servizio per migliorare il nostro servizio.
TC
Trusted Customer
8 years ago
Al ritorno abbiamo perfino rinunciato al servizio pur avendolo già pagato perchè il bus sarebbe passato a prenderci alle 8.00 quando il nostro volo era alle 12.40,quasi 5 ore prima e l'aereoporto dista da Magaluf 25 minuti di strada. E' assurdo tutto ciò !!! Un servizio SERIO mette a disposizione diversi bus ad ore diverse non un solo bus che raccoglie tutti a partire da ore ed ore prima. Sconsiglio a tutti di usufruire di Shuttle Direct.
Product reviews
Date of purchase: 31/08/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
puntuali ed efficenti
Date of purchase: 13/09/2017
0
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TC
Trusted Customer
Feefo Verified
Pescara, Italy
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
Personale efficiente e disponibile, servizio impeccabile.
Product reviews
Date of purchase: 07/09/2017
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Trusted Customer
Feefo Verified
8 years ago
Ottima soluzione, ne farò tesoro per i prossimi viaggi.
Ricordatevi di tenere conto delle tempistiche al ritorno....
pensavo di essere matta ad avere anticipato l'orario di arrivo del bus rispetto...
I waited 10 minutes for the bus so it's ok. The bus was very old but to me it's not important. The driver took me to a custom destination so he was nice.
Product reviews
Date of purchase: 23/08/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
Buono
Product reviews
Date of purchase: 10/09/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
Servizio buono ed efficiente, a buon prezzo
Date of purchase: 10/09/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
Ci ho messo 3 ore da Barcellona el prat a tossa de mar. Perché il pullman accompagnava molti passeggeri alle fermate intermedie e la mia era l'ultima. É diretto solo se sei l'unico passeggero!
Verónica
Shuttle Direct Italy
8 years ago
Your comments regarding the service received in Barcelona have been passed on to the local supplier in order to improve our services.
Thank you for your feedback.
Product reviews
Date of purchase: 25/08/2017
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Shuttle Direct Italy:
I booked to get from Barcelona T2 to my hotel in Tossa de Mar, flight arriving at 17.40. I could have taken the Sarfa bus which would have got me in at about 8pm for a birthday dinner for my 90 year...
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Verónica
Shuttle Direct Italy
8 years ago
We regret the incidences you had during your journey.
Thank you for your feedback.
Please, contact to our Customer Care department to register your claim.
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Abbiamo informato il suo reclamo sul servizio ricevuto in Palma de Mallorca al fornitore del servizio per migliorare il nostro servizio.