I understand that this outlet has been taken over by new owners and I guess there are some teething issues.
Somewhat disorganised and not so easy to make adjustments to orders. The online website...
The service was first class.
Prices were very very reasonable.
Delivery fast.
Packaging great.
In all a great experience and will shop there again.
Thank you!
Product reviews
Date of purchase: 04/08/2017
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Trusted Customer
8 years ago
Shun slicing knife was replaced with a casserole that I did not order. 266ml Waterford DOF tumblers are much bigger than a 312ml Nacchtmann ones.
Jane
Your Home Depot
8 years ago
I'm extremely sorry to hear about your experience. Has someone from our customer service team been in touch to sort this out for you?
Thank you
Trusted Customer
8 years ago
Not yet please.
Jane
Your Home Depot
8 years ago
Sorry to hear this, I will escalate this with our customer service manager and someone will be in touch with you to sort out this issue.
Thank you
Trusted Customer
8 years ago
Knife will be delivered by mid-Sep, I'm happy to wait, thanks.
Jane
Your Home Depot
8 years ago
Glad to hear that you will be able to get the knife.
Thank you & sorry for the inconvenience
Product reviews
Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear that you were sent the wrong product in error. Has a member of our customer service team been in touch to sort this out for you?
Thank you
Jane
Your Home Depot
8 years ago
Thank you for this feedback, we will look into this with our supplier.
Do not be fooled by the sale price. I regreted the minute I received the items. You can buy it somewhere else with a lower price. The quality and the price did not match, very bad experience with...
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Jane
Your Home Depot
8 years ago
Hi,
Sorry to hear you are disappointed with the RRP. We actually receive these RRPs direct from our suppliers, they are the genuine RRPs.
Thank you
Product reviews
Jane
Your Home Depot
8 years ago
Hi,Sorry to hear you are disappointed with the RRP. We actually receive these RRPs direct from our suppliers, they are the genuine RRPs.
Thank you
Jane
Your Home Depot
8 years ago
Hi,Sorry to hear you are disappointed with the RRP. We actually receive these RRPs direct from our suppliers, they are the genuine RRPs.
Thank you
Jane
Your Home Depot
8 years ago
Hi,Sorry to hear you are disappointed with the RRP. We actually receive these RRPs direct from our suppliers, they are the genuine RRPs.
Thank you
Date of purchase: 08/08/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Your Home Depot:
After confirming that the order had been sent, Home Depot later said that the cutting boards were not available. The cutting doards were what I most wanted. I think I should have been contacted to...
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Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience. I will be passing on your feedback to our customer service manager. You are correct, you should have been contacted to see if you wanted a substitution. Was there any other substitution you were interested in and we are happy to offer you a 10% discount code to use for your next purchase.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
