Had a bit of trouble with the on line ordering so i ended up phoning and i was very pleased with the friendly, efficient service i received.
Delivery was prompt.
Product reviews
Date of purchase: 11/08/2017
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Trusted Customer
8 years ago
Quick professional delivery of a great product. Bought this as a Xmas present for a family member. I have one and love it. Use it when I travel. Very handy.
Incompetent. Delivery went astray , although postal address CLEARLY shown on correspondence sent to Home Depot. Phoned them up and no apology. I wont use this outfit again as terrible customer service
Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience. I've checked with Australia Post and the note they had against your order said 'Returning to sender - receiver not known at address'.
Has someone from our customer service team either organised a refund for you or arranged for your items to be re-sent?
Sorry for the inconvenience caused by this issue.
Thank you
Date of purchase: 12/08/2017
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Trusted Customer
8 years ago
First time using them, simple checkout, easy payment options and it was delivered fairly fast (I live in a regional area). I would use again.
I'm sorry to hear that you haven't recieved your order yet. I've just had a look at your tracking number through Aus Post and it says that your delivery is awaiting collection at Melville Post Shop since yesterday. Please let me know if you have any issues with collection your order.
Thank you
Date of purchase: 11/08/2017
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Trusted Customer
8 years ago
It was OK
Product reviews
Date of purchase: 11/08/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Your Home Depot:
Prompt service and everything came beautifully packaged.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
