I think the manufacturing or shipping department needs to be doing a better job. I have ordered 2 footballs from your website this year, and both times I have had to send the football back as they...
Read all
Chris
Sherrin.com.au
5 years ago
Hello
Thank you for the feedback, Quality Assurance is something we are always looking to evolve and do better in to ensure that the best quality handmade balls are being delivered and promised. if you believe the ball does not meet your standard then we will work with you to make sure the premium product you ordered is the one you expect when it is in your hands. please contact the customer service team and they will resolve it straight away for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.