Delivery when you say you will. Dont wait for 3 weeks for me to chase you to let me know the item is not in stock. Then promise it in 5 days finally delivered over a week later
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. May we apologise for any inconvenience caused by the delay in your delivery. We try our best to contact customers to advise of late delivery times due to stock delays, offering alternatives where possible. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Deliver items to the correct address and keep me informed of when items will be delivered
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. I apologise for the delay in your delivery due to an error made on our part, the delivery address was incorrect on your order causing the issue. I believe that the delivery has now been rebooked and will be with you shortly. We would like to assure you that we do make every effort to ensure our orders are correct on entry and this was an unusual case which is not typical of our service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
The service itself was good however, I was put on an auto mailing list and despite repeated requests to come off over the space of two weeks this didn't happen. In the end I have had to block their...
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.