having a dedicated account manage who has good product and operational knowledge has been a major benefit
Mikehayes
SES Escrow
5 years ago
Thank you for your great review. We have built SES on the quality of our service and it's great to hear this is appreciated. Thanks again. Mike Hayes, Customer Care Manager
Product reviews
Date of purchase: 07/06/2021
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Karel Tavernier
Feefo Verified
5 years ago
What Karel Tavernier said about SES Escrow:
The whole process from contract to execution was very well coordinated by SES. Also the deposit and consequen joint test went painless and it is always a pleasure to work with people that know what...
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Mikehayes
SES Escrow
5 years ago
Thank you very much for taking the time to share your feedback on the service provided by SES. I will be sure to pass this on to your account manager. Many thanks. Mike Hayes, Customer Care Manager
SES are a solid and reliable business partner to have. They are efficient and friendly, and always do what has been agreed. We are happy to recommend them.
Mikehayes
SES Escrow
5 years ago
Hi Graham, here at SES, customer service is paramount and we love receiving such great feedback. I will pass your comments and feedback on to your account manager. Thanks again. Mike Hayes, Customer Care Manager.
They are so hopeful all the way through from the first conversation through to post sales and customer service. Always there to answer any questions, and the service provided is great. Would...
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Mikehayes
SES Escrow
5 years ago
Hi Helena, thank you so much for your review. Here at SES we are passionate about providing great customer service and support to our clients so it's great to see this reflected in your feedback. I will pass your comments and feedback on to your account manager. Many thanks. Mike Hayes, Customer Care Manager.
Product reviews
Date of purchase: 16/06/2021
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Trusted Customer
Feefo Verified
5 years ago
Great experience as a software company. Made it very easy to integrate the deposit process in our continuous deployment process. Code validation handled with much professionalism.
Mikehayes
SES Escrow
5 years ago
Thank you very much for taking the time to leave your feedback on our depositing process and code validation service. Here at SES customer satisfaction is paramount so I will be passing your feedback on to your account manager. Many thanks. Mike Hayes, Customer Care Manager.
Product reviews
Date of purchase: 04/06/2021
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Trusted Customer
Feefo Verified
5 years ago
Adam and the team were very pleasant and professional to deal with! Looking forward to continuing our relationship with SES and their partners for our code escrow and cybersecurity needs.
Mikehayes
SES Escrow
5 years ago
Thank you so much for your review. Here at SES we are passionate about providing great customer service and support to our clients so its great to see this reflected in your feedback. I will pass your comments and feedback on to Adam and the rest of the team. Many thanks. Mike Hayes, Customer Care Manager
Product reviews
Date of purchase: 07/06/2021
0
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Wayne Harries
Feefo Verified
Bahrain
5 years ago
What Wayne Harries said about SES Escrow:
They provide the required level of service that meets our expectations. THe backup audit held in 2020 gave us an improved level of assurance.
Mikehayes
SES Escrow
5 years ago
Hi Wayne, thank you for your great review. We have built our business on the quality of our service and its great to hear that this is appreciated. Thanks again. Mike Hayes, Customer Care Manager
Paul and the team kept lines of communication open, were really supportive throughout negotiating the terms and conditions with our software supplier and were proactive in reaching agreement.
Mikehayes
SES Escrow
5 years ago
Hi Nicole, thank you so much for your review. Here at SES we are passionate about providing great customer service and support to our clients so it's great to see this reflected in your feedback. I will pass your comments on to Paul and the rest of the team. Many thanks. Mike Hayes, Customer Care Manager
Excellent service and understanding of our business.
Mikehayes
SES Escrow
5 years ago
Thank you so much for your review. It's fantastic to hear you had such a great experience working with SES. I will pass your feedback on to your account manager. Many thanks. Mike Hayes, Customer Care Manager
I have been working with SES for a number of years now. They provided great support when transitioning from our previous provider. I have always found the team to be very professional and provide...
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Mikehayes
SES Escrow
5 years ago
Hi Mandie, thank you very much for taking the time to leave your feedback on the transition from another provider over to SES and the day to day support provided by our team. Customer service is of the highest importance to us and I will pass your feedback onto your account manager. Many thanks. Mike Hayes, Customer Care Manager
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
