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The Gambia Experience
Service
4.6
/5
Product
4.3
/5
Merchant Logo
The Gambia Experience
Service
4.6
/5
Product
4.3
/5
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Coco Ocean Resort & Spa

4.3
/5

5

4

3

2

1

4

3

0

1

0

8

ratings

over the past year

8 out of 293 reviews
Time:
Past year
MC
Mr Case
3 months ago
Date of purchase: 11/03/2025
Coco Ocean Resort & Spa
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Sara
The Gambia Experience
3 months ago
Thank you for the 5-star review.
MN
Mrs Nussey
Gloucestershire
3 months ago
Date of purchase: 18/03/2025
Coco Ocean Resort & Spa
I have visited Coco Ocean twice and have found the staff and facilities outstanding. The rooms are serviced daily to a high standard. The food in all resturants was excellent and the service was top...

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Clare
The Gambia Experience
3 months ago
This is really great to hear Mrs Nussey. Coco Ocean is a gorgeous hotel and I'm so pleased you recognised the high standards it aims for. We can't wait to welcome you back!
DA
Dev Anand
London
4 months ago
Date of purchase: 18/02/2025
Coco Ocean Resort & Spa
Both the operator - Gambia Experience, the hotel - Coco Ocean and even the airline - Titan Airways were nothing short of brilliant!
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Clare
The Gambia Experience
4 months ago
This is just what we like to hear! Thank you for the 5 stars!
MB
Mr Berridge
Woodbridge
5 months ago
Date of purchase: 28/01/2025
Coco Ocean Resort & Spa
This was our first time at the Hotel we have been many times to The Gambia and this was the best….. The staff were so well trained and so polite but not “ in your face”…… One such example was a...

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Clare
The Gambia Experience
4 months ago
This is fantastic to hear, we are delighted you enjoyed your stay at Coco Ocean and would love to welcome you back once again. Thank you for the review.
Trusted Customer
5 months ago
Date of purchase: 28/01/2025
Coco Ocean Resort & Spa
A beautiful hotel but in need of a thorough refurbishment. Rubbish immediately outside the beach not taken care of was disappointing. Thai restaurant poor. Other restaurants good. Delightful...

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Clare
The Gambia Experience
4 months ago
Thank you for your comments on Coco Ocean. I'm sorry you found some elements didn't match up to others, it sounds as though you enjoyed your stay overall though.
ME
Mr Egan
Lincolnshire
5 months ago
Date of purchase: 31/12/2024
Coco Ocean Resort & Spa
Very disappointing. Although the vast majority of staff were friendly and helpful the hotel itself had a somewhat run down appearance. Our room had leaking taps and a broken shower. The food in the...

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Clare
The Gambia Experience
5 months ago
We are sorry to hear this Mr Egan. Did you contact your representative about these issues? I'm sure they would have been only too happy to try and rectify this for you. I do hope you managed to enjoy some of the other aspects of Coco Ocean such as the beautiful beach and ever popular spa.
MC
Mrs Clifton
bury st edmunds
6 months ago
Date of purchase: 30/12/2024
Coco Ocean Resort & Spa
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Sara Dobak
The Gambia Experience
5 months ago
We appreciate the 4-star rating, thank you!
MC
Mr Case
6 months ago
Date of purchase: 17/12/2024
Coco Ocean Resort & Spa
We go 2 times a year, dec/march , a wonderful hotel to stay at , from reception to Mariana our maid , to Landing who looks after us at the pool , to Abdul and Samba who feed us , and Kebba, our...

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Clare Torbet
The Gambia Experience
6 months ago
Well they must be doing something right for you to keep returning! That is so wonderful that Coco Ocean has become your home from home, and I can understand why- it is a really lovely hotel.
About The Gambia Experience
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, Hampshire, PO15 7AN, United Kingdom
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About The Gambia Experience
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.