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Serenata Flowers Reviews

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ratings over the past year

Serenata Flowers is no longer an active Feefo customer
Displaying all 346,304 reviews
Trusted Customer
3 years ago
Date of purchase: 16/05/2022
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Customer Support
Serenata Flowers
3 years ago
Dear Customer, Thank you for this glorious feedback. We are so pleased to have been especially chosen, to provide your dear self with an excellent floral gift service, with the prompt delivery of stunningly fresh blooms. May we thank you for using Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Trusted Customer
3 years ago
Date of purchase: 15/05/2022
Bit disappointing
The service was easy and quick but the flower bouquet was much less impressive than in the picture. A lot of money for not very much
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Customer Support
Serenata Flowers
3 years ago
Dear Customer, Thank you for these comments. Although it is always good to know when our service is both quick and easy, we are sorry to learn of your slight reservations with the flowers themselves, as this is the first we have heard of such concerns. Kindly note our stunning bouquets are sent with most the blooms in bud, to open beautifully in front of your dearest recipients eyes following delivery, so they then can see the transformation from bud, to this absolutely wonderful floral creation. Should this not have been the case, or if you are still concerned, we do encourage you to reach out to our dedicated Customer Support for help, as we are proud of our bouquets, with our blooms representing great value also. In the meantime, may we thank you for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Trusted Customer
3 years ago
Date of purchase: 15/05/2022
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Customer Support
Serenata Flowers
3 years ago
Dear Christine, Thank you for this super review. Your highest of recommendations is truly such a lovely compliment, wishing to thank you for choosing Serenata Flowers to brighten your loved ones day, Kind regards Faye Customer Support Serenata Flowers
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Trusted Customer
3 years ago
Date of purchase: 14/05/2022
Order arrived 2 days late :-(
Flowers arrived 2 days late, apparently the delivery date is not guaranteed to certain parts of Scotland but I wasn't advised of that when I placed the order. Very disappointing.
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Customer Support
Serenata Flowers
3 years ago
Dear Customer, Thank you for your valuable comments. We are though sorry should you not have been aware to deliveries to certain areas of the UK may take a little longer despite all efforts, due to either the vast distances or at times, the many carriers involved, as we do go into detail about this on our website. The flowers we assure you, would have been delivered as quickly as we and our courier could, with our quality guarantees firmly in place, to ensure despite this, the blooms are still able to be enjoyed for as long as possible following the arrival of your floral gift. Customer Support do remain here for you, should you wish to discuss your feedback further with us, although we do wish to apologise once again in the meantime, from Serenata Flowers for any disappointment caused. Kind regards Faye Customer Support Serenata Flowers
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Roy GRAVES
3 years ago
Date of purchase: 14/05/2022
What Roy GRAVES said about Serenata Flowers:
First class service and flowers
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Customer Support
Serenata Flowers
3 years ago
Dear Roy, Thank you for such brilliant first class feedback. We honestly could not wish for anything more than to have lived up to your highest of floral expectations, arranging these superb blooms personally for you. Thank you for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Fiona Rankin
3 years ago
Date of purchase: 15/05/2022
What Fiona Rankin said about Serenata Flowers:
Service was quicker than expected much to my delight. It was a gift bouquet to celebrate an engagement and the flowers were exquisitely beautiful.
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Customer Support
Serenata Flowers
3 years ago
Dear Fiona, Thank you for sharing such exquisite comments. Firstly, may we ask that you kindly pass on our many congratulations to the happy couple. We do though have to say what a wonderful way to acknowledge this momentous occasion, choosing the most stunning floral display to celebrate this very special day. Your dearest recipients must have been overwhelmed with your kind sentiments! May we thank you for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Trusted Customer
3 years ago
Date of purchase: 08/05/2022
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Customer Support
Serenata Flowers
3 years ago
Dear Customer, Thank you for this short, but extremely sweet review. We all work very hard to ensure that we offer an amazing, reliable and professional floral service, wishing to not only thank you for recognising our efficiency, but also for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Trusted Customer
3 years ago
Date of purchase: 16/05/2022
Great feedback from friend who received the flowers
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Customer Support
Serenata Flowers
3 years ago
Dear Customer, Thank you for these marvellous comments. How lovely of your dearest friend to be so thankful for their impressive bouquet, as we know such feedback as the sender, truly does mean so much to you. Thank you ever so much for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Siobhan Yeates
3 years ago
Date of purchase: 14/05/2022
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What Siobhan Yeates said about Serenata Flowers:
Beautiful
I ordered the flowers for a friend who was going through a very difficult time. When they first arrived I was quite disappointed as they didn’t look anything like the picture. Two days later they had...

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Customer Support
Serenata Flowers
3 years ago
Dear Siobhan, May we thank you for sharing your detailed feedback. Sorry for your initial concerns, as our blooms are sent mainly in bud, to flourish beautifully in the following few days from delivery, so they can be enjoyed for longer, and remind your dearest friend through this difficult time, that you care and are very much here for them. Good to know this was the case, and the bouquet blossomed into the most gorgeous arrangement and are still being enjoyed today. Thank you for choosing Serenata Flowers. Kind regards Faye Customer Support Serenata Flowers
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Craig Strachan
3 years ago
Date of purchase: 16/05/2022
What Craig Strachan said about Serenata Flowers:
Fresh Flowers
Would recommend, will buy flowers from Serenata again
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Customer Support
Serenata Flowers
3 years ago
Dear Craig, Thank you for sharing such wonderful thoughts. We are delighted to hear that the flowers were happily received! Thank you for choosing Serenata Flowers. Kind regards Leandro Customer Support Serenata Flowers
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About Serenata Flowers
Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.
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No. 11, L-Ufficcji, Ground Floor, Misrah 28 ta' Frar 1883, Birkirkara, Northern Harbour District, BKR1501, Malta
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About Serenata Flowers
Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.