Burton Hospital League of Friends Queens Hospital, Burton-on-Trent
Feefo Verified
2 years ago
What Burton Hospital League of Friends Queens Hospital, Burton-on-Trent said about Sensory Direct:
The goods ordered were delivered within 24 hours
Customer Services
Sensory Direct
2 years ago
Thank you for your fantastic review. We are so pleased to hear that you were happy with our service and your goods were delivered within 24 hours. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Thank you for your great review. We are so pleased to hear that you were happy with our service and quick delivery times. We hope you come back again soon. Arianne, Customer Services Team.
One toy arrived damaged awaiting confirmation of refund chewbuddy is brilliant tho
Customer Services
Sensory Direct
2 years ago
Thank you for your review. We are sorry to hear that the 'Flashing Cyclone Spinner' arrived damaged, we are now in the process of issuing you your refund as requested. We are pleased to hear you were happy with the 'Chewbuddy Stickman'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
I am sorry to advise you your product didn't meet my needs I am very disappointed I wasted £35 on the wrong product
Customer Services
Sensory Direct
2 years ago
Thank you for your review Anne. We are sorry to hear that the 'High Fidelity Ear Plugs' did not fit your needs. Everyone responds differently to these products and we are sorry on this occasion they weren't suitable for your needs. These products are non-refundable due to hygiene reasons. We have a range of different ear defenders which might be more suitable for you. Arianne, Customer Services Team.
We really like sensory direct, they offer a great service and we wouldn't use any other business for our sensory equipment now.
Customer Services
Sensory Direct
2 years ago
Thank you for your wonderful review Alice. We are so pleased to hear that you were happy with our service and products, we hope you come back again soon. Arianne, Customer Services Team.
The purchasing experience was extremely easy and delivery was as expected. The cuddle ball is very velvety and touchable- lovely to fiddle with !
Customer Services
Sensory Direct
2 years ago
Thank you for your amazing review Heather. We are so pleased to hear that you are happy with the Sensory Direct 'Cuddle Ball ' and that your experience was easy with us. We hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 01/06/2024
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Alexandra Ayrton
Feefo Verified
2 years ago
What Alexandra Ayrton said about Sensory Direct:
I bought the cuddly warmy Seal for my daughter Vicky who has Leigh Syndrome. She has severe dystonia and gets anxious very easily. We place it every day on her lap and we cannot believe the change....
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Customer Services
Sensory Direct
2 years ago
Thank you for your amazing review Alexandra. We are so pleased to hear that the Sensory Direct 'Weighted Cuddly Seal' has helped your daughter with her anxiety and has allowed her to become more relaxed. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 01/06/2024
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David john Mcintosh
Feefo Verified
2 years ago
What David john Mcintosh said about Sensory Direct:
The item arrived quickly and safely and were exactly as described
Customer Services
Sensory Direct
2 years ago
Thank you for your great review David. We are so pleased to hear that you were happy with our service and quick delivery time. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 01/06/2024
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Trusted Customer
Feefo Verified
2 years ago
Item arrived promotly
Customer Services
Sensory Direct
2 years ago
Thank you for your positive review. We are delighted to hear that you were happy with our service and that your items arrived quickly. We hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 31/05/2024
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Debbie Donnelly-Davidson
Feefo Verified
2 years ago
What Debbie Donnelly-Davidson said about Sensory Direct:
Good communication. Great purchase. Exactly what I needed. Great quality. Would recommend.
Customer Services
Sensory Direct
2 years ago
Thank you for your positive review Debbie. We are delighted to hear that you were happy with our service and good communication. We hope you come back again soon. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.