Very quick delivery! Good prices and lots of choice depending on child's needs.
Will always use sensory direct much more trustworthy.
Customer Services
Sensory Direct
2 years ago
Thank you for your amazing review Sarah. We are delighted to hear that you found our website had a wide range of different products and that your order was delivered quickly. We hope you come back again soon. Arianne, Customer Services Team.
Product arrived on time for my grandson’s birthday. The website description of the product was accurately described.
Customer Services
Sensory Direct
2 years ago
Thank you for your wonderful review. We are so pleased to hear that you were happy with the 'Fidget squidgy textured circles' and that they arrived on time for your Grandson's birthday. We hope you come back again soon. Arianne, Customer Services Team.
Website is great, super easy to order. Got updates on when my parcel was despatched and when it would arrive. Great service.
Customer Services
Sensory Direct
2 years ago
Thank you for your positive review. We are delighted to hear that you were pleased with our service and that you found our website easy to use. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 31/07/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
Quick dispatch. Good communication
Customer Services
Sensory Direct
2 years ago
Thank you for your positive review. We are pleased to hear that you were happy with our service and quick delivery times. We hope you come back again soon. Arianne, Customer Services Team.
It was quick and easy to buy the ear defenders. Delivery was fast. No anxiety induced. The defenders are very effective. Only problem is cosmetic : the upper part is already a bit damaged, even...
Read more
Customer Services
Sensory Direct
2 years ago
Thank you for your review. We are sorry to hear that your 'Ear Defenders' have become slightly damaged, we would advise for you to contact our customer service team so we can advise you accordingly. We are glad to heat that your order was delivered quickly and that this product has been effective for you. Arianne, Customer Services Team.
I bought a night light that wasn't suitable, I sent it back & the postage was over £5 , which I didn't mind so much. But when I got my refund it was almost less than what I paid for the light. Very...
Read more
Customer Services
Sensory Direct
2 years ago
Thank you for your review. We are sorry that on this occasion you were disappointed with our service. I can see that we issued you a full refund for the 'Starlight Night Projector' on 26/07/24. If you have any further queries please contact Customer Services on 01905 670500. Arianne, Customer Services Team.
Quite slow delivery for such a large order, I expected when spending £500 in total it would be sent next day.
Customer Services
Sensory Direct
2 years ago
Thank you for your review Rachel. We are sorry to hear that on this occasion you were disappointed with our delivery times. Some of our products on your order are handmade, therefore they take 1-2 days for despatch. We apologise if our stock messages did not show this. Arianne, Customer Services Team.
Got for my granddaughter she loved the colours and shapes fast delivery and well made construction very good prices to help with her social anxiety and at school
Customer Services
Sensory Direct
2 years ago
Thank you for your amazing review Alison. We are so pleased to hear that your granddaughter was happy with her 'Chewbuddy' and that it has helped her with her social anxiety. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
great website and quick and easy service.
products are well explained so easy to know what you are choosing.
Customer Services
Sensory Direct
2 years ago
Thank you for your wonderful review Dana. We are delighted to hear that you were happy with our service and that you found our website easy to use. We hope you come back again soon. Arianne, Customer Services Team.
Delivery came faster than expected (within 3 days). Good speedy service.
Customer Services
Sensory Direct
2 years ago
Thank you for your fantastic review. We are so pleased to hear that you were happy with your purchase and that your order arrived quickly. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.