Good toy but they gave me a pink one instead of green
Customer Services
Sensory Direct
1 year ago
Thank you for your review. We have checked our inboxes and have not received any emails from you specifying which colour you would like. As stated on our website, the colours will vary and are selected at point of despatch. If you have anymore queries please contact us on 01905 670400. Arianne, Customer Services Team.
Amazing product. Super fast delivery and great communication. Will definitely use again. My daughter is so happy.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review Rachel. We are so pleased to hear that you were happy with our customer service and that the 'Ear Defenders' have been beneficial for your daughter. We hope you come back again soon. Arianne, Customer Services Team.
My son absolutely loves this chew buddy! He’s forever chewing everything he shouldn’t do, but with the chew buddy he’s got something he is allowed to chew
Customer Services
Sensory Direct
1 year ago
Thank you for your fantastic review. We are so pleased to hear that the 'Chewbuddy Pl!ng' has been beneficial for your Son and has helped with his chewing. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your positive review Jacqueline. We are so pleased to hear that you were happy with the 'Sensory Wobble Stool - 37cm Orange' and that it was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your review. We are sorry on this occasion you did not find the 'Chewbuddy Stickman Tuff' suitable. People interrupt strengths in different ways, this specific chew may not have been appropriate for the user. I would suggest trying one of our 'Super' Chews. Please contact Customer Services on 01905 670500 if you require any further advice. Arianne, Customer Services Team.
An error in copying the billing address to the shipping address accounted for a long delay in delivery. More care needed.
Very happy with the purchase otherwise.
Customer Services
Sensory Direct
1 year ago
Thank you for your review. We are sorry that on this occasion you were disappointed with the delivery service. Unfortunately, as you placed the order under the wrong postcode your parcel was sent to the wrong depot, i changed these details after you contacted us and relayed the information to the couriers. We tried to resolve the issue as quickly as possible for you. Arianne, Customer Services Team.
Excellent customer service , easy to order, speedy delivery, great value for money and a free chewie!
Customer Services
Sensory Direct
1 year ago
Thank you for you positive review Louise. We are delighted to hear that you were happy with our customer service and speedy delivery. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your wonderful review. We are so pleased to hear that you were happy with our service, we hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 07/09/2024
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Tracy Hannant
Feefo Verified
1 year ago
What Tracy Hannant said about Sensory Direct:
Great item my boy still chew the lanyard but the chew work well so great help
Product reviews
Date of purchase: 09/09/2024
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Trusted Customer
Feefo Verified
1 year ago
I would recommend them to anyone. There was quick and efficient delivery. Very impressed.
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with our service and fast delivery times. We hope you come back again soon. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.