My son has Down Syndrome and he’s 14, he loves them 🥰
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with the 'Sensory Ear Defenders' and that they have been beneficial for your Son. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your great review Susan. We are so pleased to hear that you were happy with the quality of your purchase and our Customer Service. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Delivery was prompt - products exactly as described with a good explanation of uses and benefits.
Customer Services
Sensory Direct
1 year ago
Thank you for your excellent review Eileen. We are delighted to hear that you were happy with our Customer Service , fast delivery times and products. We hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 19/09/2024
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Lisa Fitzgerald
Feefo Verified
1 year ago
What Lisa Fitzgerald said about Sensory Direct:
Fantastic ear defenders. It's the 3rd lot I've bought as they are so good!
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review Lisa. We are so pleased to hear that you were happy with the 'Sensory Ear Defenders', i have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Excellent service fast delivery customer service is amazing kept updating on progress and delivery i would definitely recommend this site, i will be a return customer as have 2 grandchildren with...
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Customer Services
Sensory Direct
1 year ago
Thank you for your excellent review. We are delighted to hear that you were happy with our Customer Service, regular updates and fast delivery service. We are pleased that you are happy with your goods and we hope you come back again soon. Arianne, Customer Services Team.
Thank you for your great review. We are so pleased to hear that you were happy with our service and we hope you come back again soon. Arianne, Customer Services Team.
Thank you for your positive review. We are so pleased to hear that you were happy with the 'Sensory Ear Defenders' and that they have helped to calm. We hope you come back again soon. Arianne, Customer Services Team.
Both the remote control and the power supply did not work! I had to buy new ones of each direct from the manufacturer. Sensory Direct’s returns policy is terrible.
Customer Services
Sensory Direct
1 year ago
Thank you for your review Alex. We are sorry that you received a faulty remote and power supply for the 'Sensory Mood Light - Cube'. We would advise you contact Customer Services initially for us to be able to resolve this issue. We can not find any emails from you with the address provided. We want you to be 100% happy with your purchase, but if you find that the product is not suitable you must return the goods to us within 30 days of receipt for a refund or exchange. Arianne, Customer Services Team.
Product reviews
Date of purchase: 29/09/2024
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Trusted Customer
Feefo Verified
1 year ago
Items delivered quickly. Items were as described. Thank you
Product reviews
Customer Services
Sensory Direct
1 year ago
Thank you for your review. We are pleased to hear that you were happy with the 'Sensory Spinning Seat', we always try and keep our prices as low as possible. Unfortunately, we have been subjected to increased manufacturing costs for these items. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.