Easy to find items, to order and a really quick delivery. Second time I have purchased and second time it's been great.
Customer Services
Sensory Direct
1 year ago
Thank you for your excellent review Becky. We are delighted to hear that you were happy with the 'Sensory Halloween Pack' and that your order was delivered quickly. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 08/10/2024
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Trusted Customer
Feefo Verified
1 year ago
Excellent customer service
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with our Customer Service. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Service Team.
Excellent service can't fault anything about there service and products
Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review Sephina. We are so pleased to hear that you were happy with the 'Scooter Board' and that it has been beneficial for your Son. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 24/09/2024
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Trusted Customer
Feefo Verified
1 year ago
Did not get my order so not happy
Customer Services
Sensory Direct
1 year ago
Thank you for your review. We have checked our emails and can see that we have contacted you regarding this, we have also tried to ring you. I can see FedEx have tried to deliver multiple times to the address provided, please reply to the email sent on the 10/10/24 from info@sensorydirect.com and we will sort this for you. Arianne, Customer Services Team.
Great service with fast shipping and well received items for my daughter.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review Sara. We are so pleased to hear that you were happy with your purchase and that the items have been beneficial for your daughter. We hope you come back again soon. Arianne, Customer Services Team.
Lovely product, felt really well supported by the company, was great to have such a good range of products to help my son with his anxiety. Really happy with choice. Product very good quality.
Customer Services
Sensory Direct
1 year ago
Thank you for your excellent review Nancy. We are so pleased to hear that you felt well supported by our team and found we had a wide range of different products which have helped your Son with his anxiety. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Absolutely first class service and next day delivery!!
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with our Customer Service and that your parcel was delivered quickly. We hope you come back again soon. Arianne, Customer Services Team.
Product reviews
Date of purchase: 07/10/2024
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Trusted Customer
Feefo Verified
1 year ago
Product arrived really quickly and is good quality.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review. We are delighted to hear that you were happy with the quality of the 'Therapeutic Putty Medium' and that it arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your review Lisa. We are sorry to hear that one of the toys in the pack you purchased has broken. Please contact customer services on 01905 670500 or email support@sensorydirect.com and we can sort this for you. Arianne, Customer Services Team.
Thank you for your amazing review. We are so pleased to hear that you were happy with your purchase, our fast delivery times and easy processes. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.