Thank you for your great review. We are so pleased to hear that you were happy with the 'Cuddle Cube - Grey' and that it was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Delivery service was fine. When I opened the box and removed the plastic bag with the defenders in, they fell out. There was hardly any stickiness on the bag as though it had been opened and sealed a...
Read more
Customer Services
Sensory Direct
1 year ago
Thank you for your review. We are sorry that your ordered arrived in this condition, please accept our apologies and contact the office on 01905 670500 and we will sort this out for you. Arianne, Customer Services Team.
I received my order within 24 hours of placing it. The cuddle is of exceptional quality and my autistic son is really happy with it. Sensory Direct customer service is excellent and I will...
Read more
Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review Emma. We are so pleased to hear that you were happy with the quality of the 'Cuddle Cube - Blue' and that it has been beneficial for your Son. We hope you come back again soon. Arianne, Customer Services Team.
Product reviews
Date of purchase: 25/11/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Very good 👍
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are pleased to hear that you were happy with your purchase, we hope you come back again soon. Arianne, Customer Services Team.
Lovely soft and clever design. Perfect for constantly busy sensory seeking hands but looks good enough to be on the sofa. You can push your hands through the various loops and into the middle. Bought...
Read more
Customer Services
Sensory Direct
1 year ago
Thank you for your great review Emily. We are so pleased to hear that you were happy with the quality of the 'Cuddle Cube', we hope you come back again soon. Arianne, Customer Services Team.
Thank you for your amazing review Carly. We are so pleased to hear that you were happy with our service and the the 'Anti Burst Peanut Ball'. We hope you come back again soon. Arianne, Customer Services Team.
Product reviews
Date of purchase: 13/12/2024
0
Share
RW
Rebecca Widdall
Feefo Verified
1 year ago
What Rebecca Widdall said about Sensory Direct:
The service was really good they sorted out an issue I had when 1 of lights came broken they sent me a new one it really good my child loves the lights with his Sen den he has been using this daily...
Read more
Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review Rebecca. We are so pleased to hear that we were able to help resolve your issue regarding a faulty item you received. We are happy to hear that the Den has been beneficial and your child likes the lights included. We hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 12/12/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Prompt delivery, easy to navigate website
Product reviews
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that the 'Chewbuddy Stickman' has been beneficial for your Granddaughter and has helped her during stressful periods at school. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
My parcel was lost and they contacted me after I'd emailed and issued me a full refund as I'd already bought another, brilliant customer service,
Customer Services
Sensory Direct
1 year ago
Thank you for your wonderful review Kayleigh. We are so pleased to hear that we were able to help resolve your issue regarding your lost parcel. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Thank you for your great review Bev. We are delighted to hear that you were happy with our service and fast delivery times. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.