How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sensory Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,824 reviews

Alyssa Taylor

Feefo Verified

Edinburgh

1 year ago

What Alyssa Taylor said about Sensory Direct:

Amazing! Would definitelyrecommend

The website was absolutely amazing. The menu with all the different sections and needs was incredibly helpful. It was really easy to navigate and my order came very quickly. So so happy with my order...

Customer Services

Sensory Direct

1 year ago

Thank you for your wonderful review Alyssa. We are delighted to hear that found our website useful and easy to navigate. We're happy that your order was delivered quickly as well. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 23/01/2025

Trusted Customer

Feefo Verified

1 year ago

Great advice received over the phone, easy to order online and really quick delivery. We’ve already recommended this company to someone else.

Customer Services

Sensory Direct

1 year ago

Thank you for your great review. We are so pleased to hear that you were happy with our service & that you order arrived quickly for you. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.

Product reviews

Date of purchase: 23/01/2025

Trusted Customer

Feefo Verified

1 year ago

Great cushion

Lovely weighted cushion - very soft material, good weight (2kg) and small beads so it moulds to your shape. Quick delivery too.

Customer Services

Sensory Direct

1 year ago

Thank you for your positive review. We are delighted to hear that you were happy with the 'Weighted Tactile Cushion -2kg' and that it was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.

Date of purchase: 22/01/2025

Michelle Bynon

Feefo Verified

1 year ago

What Michelle Bynon said about Sensory Direct:

Good products, prompt delivery.

Very easy to order, pay for and delivered very quickly. All in all excellent service.

Customer Services

Sensory Direct

1 year ago

Thank you for your great review Michelle. We are so pleased to hear that you were happy with our service and that your order was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.

Date of purchase: 21/01/2025

Kelly Herron

Feefo Verified

1 year ago

What Kelly Herron said about Sensory Direct:

No weight pressure vest

Very fast postage and well packaged. Got the item within 3 days

Customer Services

Sensory Direct

1 year ago

Thank you for your review. We are pleased to hear that you were happy with your order and that it arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 20/01/2025

Trusted Customer

Feefo Verified

1 year ago

Quick delivery

Customer Services

Sensory Direct

1 year ago

Thank you for your great review. We are so pleased to hear that your order was delivered quickly, we hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 14/01/2025

Kaitlynn Bailey-park

Feefo Verified

1 year ago

What Kaitlynn Bailey-park said about Sensory Direct:

Excellent quality and fast delivery

I ordered some sensory items for my 9 year old Audhd son and he loves all of it. Great quality and extremely swift delivery. We shall no doubt be ordering again.

Customer Services

Sensory Direct

1 year ago

Thank you for your positive review Kaitlynn. We are delighted to hear that you were happy with the quality of your purchase and that the products have been beneficial for your Son. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.

Product reviews

Date of purchase: 16/01/2025

Trusted Customer

Feefo Verified

1 year ago

Absolutely first class. Delivery was quick. Item was packed very well. Arrived in perfect condition. First class. Would highly recommend and will certainly buy from them again.

Customer Services

Sensory Direct

1 year ago

Thank you for your great review. We are so pleased to hear that you were happy with our service and that your order arrived quickly & well packaged. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 02/01/2025

Trusted Customer

Feefo Verified

1 year ago

Easy to use, good descriptions of products

Quick easy way to order. First time I used this company. Will be using them again for development stimulation for my grandson. Seem to have a great range of products

Customer Services

Sensory Direct

1 year ago

Thank you for your positive review. We are so pleased to hear that you found it easy to order with us and that the products have been beneficial for your Grandson. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 14/01/2025

Julie Appleton

Feefo Verified

1 year ago

What Julie Appleton said about Sensory Direct:

Product was very good and arrived quickly. price was good too

Product was exactly as described and arrived very quickly. The price was very reasonable too, so I'm very happy with the purchase, I would order again in future.

Customer Services

Sensory Direct

1 year ago

Thank you for your great review Julie. We are so pleased to hear that you were happy with the 'Sensory Ear Defenders' and that they arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 14/01/2025

Not received a review invite?

Chewbuddy Pl!ng Grab Chew - Navy & Yellow Combo Pack

Chewbuddy Stickman - Single & Twin Packs

View all media (8)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Sensory Direct Reviews

Sensory Ear Defenders - Pink for Kids & Adults - EarbudezeMore reviews of this product (195)View product websiteLovely colour, great fit, they are tight but not too much that it’s uncomfortable, they really do block out a lot of noise and I will be using them lots.

Weighted Cuddly GiraffeMore reviews of this product (70)View product websiteA good size, smell lovely when it’s heated up, a good weight too so it’s not too light or heavy, wish I could buy all the animals.

Weighted Cuddly AnimalsMore reviews of this product (7)View product websiteA good size, smell lovely when it’s heated up, a good weight too so it’s not too light or heavy, wish I could buy all the animals.

Anti Burst Peanut Ball - 45CmMore reviews of this product (40)View product websiteGreat product, easy to pump up using our electric pump. Our young person is getting lots of use out of this peanut ball already.

Sensory Cuddle Ball-Forest GreenMore reviews of this product (43)View product websiteThis has been given declared “the best Christmas present ever” which I think says it all! Really soft and gives the sort of sensory input our child was looking for.

Set of 2 - Light Up Sensory TambourinesMore reviews of this product (2)View product websiteFun ans easy to use by everyone

Bubble Tube - Colour Changing LED 60cmMore reviews of this product (8)View product websiteQuick delivery friendly driver

Fish and Balls for Bubble Tubes Pk12More reviews of this product (11)View product websiteLively to watch in colour light

Yellow Chewbuddy Disc Twin Pack - Standard Strength - £2.50 OFFMore reviews of this product (3)View product websiteExcellent chewy resistance (yes, I had a go) wish I’d bought more than 2

Senior - Home Study Pack for Sensory SeekersMore reviews of this product (4)View product websiteAll of this is excellent but the writing slant has been the most popular.

Sensory Wobble CushionMore reviews of this product (27)View product websiteMy son LOVES the wobble cushion both to stand and sit on.

Weighted Cuddly SealMore reviews of this product (70)View product websiteNow affectionately called kilo this seal was a perfect addition for my seal obsessed son. And on the plus side it also smelled like lavender which is his favourite

Schylling Noodles - Box of 5More reviews of this product (2)View product websiteWe all love these noodles including the cat (we now have to hide them from her) they make a good noise when spun they’re super stretchy and make a great twang

Sensory Cuddle Ball-Forest GreenMore reviews of this product (43)View product websiteThis is a fan favourite in the whole house. All of us are ND and all of us love the “piggly ball” great weight and extremely tactile, we may need to buy another

Bubble Tube LED Colour Changing - 90cmMore reviews of this product (11)View product websiteFirst class service. Great condition. Fabulous light with or without bubbles. Mesmerising in many ways. My daughter is thrilled with product.

Fish and Balls for Bubble Tubes Pk12More reviews of this product (11)View product websiteFish are fabulous to watch. Balls are a great idea too. Keeps my daughter calm. Lovely assortment of different fish. Why not have other creatures, like sharks, dolphins, maybe?

Sensory Massage Balls Set Of 3More reviews of this product (13)View product websitegood sizes and useful for aches and pains on the back against the wall, or while sitting on the thighs with the smaller balls. Just as described

Pack of 4 Light Up Flashing BallsMore reviews of this product (1)View product websiteMy grandson is 8 months old and loves them, they are just the right size for him to pick up in one hand and loves trying to bang them to light up

Sensory Ear Defenders - Black for Kids & Adults - EarbudezeMore reviews of this product (195)View product websiteProduct was exactly as described and arrived very quickly. The price was very reasonable too, so I'm very happy with the purchase, I would order again in future.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?