I emailed sensory direct about the pop up tent we bought as it wouldnt pop up & i am still waiting for an email that was 2 weeks ago!
Sensory Direct
Sensory Direct
10 years ago
Sorry you have not had a response. We aim to repsond to all emails within an hour where possible. I have checked our email records and cannot see any emails regarding a pop up tent. I will contact you today to resolve your issue.
Andrew
Because sent me the wrong item, I have to pay for return it. That means I pay a lot of money for it.
Sensory Direct
Sensory Direct
10 years ago
If we have sent you the incorrect item, we would always pay for return of the item and would issue a refund or send you the correct item. We were not made aware of any issues with your order.
Andrew
Product reviews
Date of purchase: 03/10/2015
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Trusted Customer
10 years ago
Product reviews
Date of purchase: 24/09/2015
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Trusted Customer
10 years ago
Rapid communication, Juliet is a credit to your company.
Product reviews
Date of purchase: 27/09/2015
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Trusted Customer
10 years ago
Very pleased
Product reviews
Date of purchase: 27/09/2015
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Trusted Customer
10 years ago
Fast and efficient service 😊
Product reviews
Date of purchase: 26/09/2015
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Trusted Customer
10 years ago
Prompt delivery and happy with my purchase.
Product reviews
Date of purchase: 24/09/2015
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Trusted Customer
10 years ago
Website is easy to use. Best price I've found for a pressure vest. Quick delivery.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.