The item is of good quality and was sent very promptly.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review Mark. We are so pleased to hear that you were happy with the quality of the 'Sensory Spinning Seat' & that it was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Product reviews
Date of purchase: 16/06/2025
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Trusted Customer
Feefo Verified
1 year ago
My son is cslmer and able to follow instrictions easier. He also likes to sleep in it & those have been calm bedtikes.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review. We are so pleased to hear that the 'Sensory Hug Shirt' has helped your Son become calmer during bedtimes. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 16/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Very fast delivery and great quality of service
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with our service & that your order was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Very easy to order from with good communication regarding delivery which was very quick and excellent quality products.
Customer Services
Sensory Direct
1 year ago
Thank you for your wonderful review. We are so pleased to hear that you were happy with our service & the quality of our products. We hope you come back again soon. Arianne, Customer Services Team.
Excellent service, clear website and ordering. Product was dispatched and delivered really quick. Packaging was really good. Really pleased and will definitely use Sensory Direct again, first class....
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Customer Services
Sensory Direct
1 year ago
Thank you for your great review Paul. We are so pleased to hear that you and your Son were happy with the 'Sensory Cuddle Ball' & that it was delivered quickly for you. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product reviews
Date of purchase: 26/06/2025
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Alex Alex
Feefo Verified
Northants
1 year ago
What Alex Alex said about Sensory Direct:
Good service,; headphones really good good noise out.
Customer Services
Sensory Direct
1 year ago
Thank you for your positive review Alex. We are so pleased to hear that you wear happy with the 'Sensory Ear Defenders'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Product mediocre and overpriced. Difficult to see where £5.95 for postage and packing comes from.
Customer Services
Sensory Direct
1 year ago
Thank you for your review John. We are sorry to hear that you were disappointed with your purchase. We are happy to accept returns within 30 days for a refund if the items are in their original packaging. Regarding the postage, these are the prices we get charged by our couriers. Arianne, Customer Services Team.
Date of purchase: 24/06/2025
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Mrs Laura shepherdson
Feefo Verified
1 year ago
What Mrs Laura shepherdson said about Sensory Direct:
Delivery excellent, the products are really good. The only down side I would say they are quite expensive. However, the weighted shoulder wrap did come with lifetime guarantee so I suppose that...
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Customer Services
Sensory Direct
1 year ago
Thank you for your great review Laura. We are so pleased to hear that you were happy with your purchase & that it was delivered quickly for you. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
These were so smqll they would not even go over my husbands head. The reviews said fitted large head and his is very small, takes smallest hat size. From the colour list I picked red which was shown...
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Customer Services
Sensory Direct
1 year ago
Thank you for your review Diana. We are sorry to hear that you were disappointed with your purchase. Our 'Ear Defenders' are fully adjustable, there is a video on the product page with information on how to adjust these. Regarding the wrong colour being sent, In future you can contact us and we can sort this out for you. Arianne, Customer Services Team.
Product reviews
Date of purchase: 21/06/2025
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Trusted Customer
Feefo Verified
1 year ago
It was good
Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are pleased to hear that you were happy with the 'Body Ball 75cm', we hope you come back again soon. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.