A quality product which the order was processed and delivered with excellet service
Customer Services
Sensory Direct
11 months ago
Thank you for your positive review. We are so pleased to hear that you found the quality of the 'Sensory Ear Defenders' good & that they were delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Our previous ones were broken by another child. Ordered these Friday Evening arrived the following Thursday.
Customer Services
Sensory Direct
11 months ago
Thank you for your review Mary. We are pleased to hear that your 'Sensory Ear Defenders' were despatched quickly for you, we hope you come back again soon. Arianne, Customer Services Team.
Great product, good price, easy ordering, on time delivery.
Customer Services
Sensory Direct
11 months ago
Thank you for your great review Richard. We are so pleased to hear that you were happy with our service & that your order was delivered on time. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
My daughter left ves it she has not been eaten and her anxiety has been really bad a feel this has helped she away to school with it today as it was the first day back
Customer Services
Sensory Direct
11 months ago
Thank you for your great review. We are so pleased to hear that the 'Weighted Cuddly Puppy' has helped with your daughters anxiety at school. We hope you come back again soon. Arianne, Customer Services Team.
I would say 0 stars. I’ve still not received my product ordered 3rd August. Evri say the item is still with Sensory Direct. I’ve messaged and had no response. I’ve phoned in office hours and it tells...
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Customer Services
Sensory Direct
11 months ago
Thank you for your review. We are sorry to hear that you feel you have had a bad experience. We contacted the courier regarding this delivery & have received a response today informing us that this has been lost. We have now processed a replacement order for you which you will receive shortly.If you require any further assistance please contact us. Arianne, Customer Services Team.
Sensory Direct have a great selection of chewy toys. The Ark’s grabbers work particularly well for my adult disabled son. They don’t break as easily or get as dirty as other chewy toys.
Customer Services
Sensory Direct
11 months ago
Thank you for your wonderful review Kirsten. We are delighted to heat that you found we had a great selection of different chews & that the 'Ark Grabber' has been beneficial for your Son. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Thank you for your great review. We are so pleased to hear that you and your Granddaughter were happy with the 'Bean Bag Chair', we hope you come back again soon. Arianne, Customer Services Team
Thank you for your wonderful review Susan. We are so pleased to hear that your Granddaughter was happy with the 'Sensory Adjustable Wobble Stool'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Date of purchase: 03/08/2025
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Hannah Cumbes
Feefo Verified
12 months ago
What Hannah Cumbes said about Sensory Direct:
Amazing and doesn't break and my son is a high needs chewer
Customer Services
Sensory Direct
11 months ago
Thank you for your positive review Hannah. We are so pleased to hear that you were happy with the 'Chewbuddy Stickman' & that it has been beneficial for your Son. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your great review Patricia. We are so pleased to hear that you were happy with the 'Set of 4 Therapeutic Putty', we hope you come back again soon. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.