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Sensory Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,821 reviews

Michael Muskett

Feefo Verified

Bromley

10 months ago

What Michael Muskett said about Sensory Direct:

A lovely product.

Very quick and efficient service.

Customer Services

Sensory Direct

10 months ago

Thank you for your great review Michael. We are so pleased to hear that you were happy with your purchase and our quick service. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 08/09/2025

Trusted Customer

Feefo Verified

10 months ago

????

Not sure how to tell , I am still waiting my parcel , Been few day waiting my parcel and no news when trying to contact the delivery team.

Customer Services

Sensory Direct

10 months ago

Thank you for your review. I have had a look into this for you and can see that we have responded to your email and have resent you parcel via a different courier. If you require any further assistance please call 01905 670500. Arianne, Customer Services Team.

Date of purchase: 07/09/2025

Michelle Bowns

Feefo Verified

10 months ago

What Michelle Bowns said about Sensory Direct:

You could provide 2 lanyards with the double discs I don't under why only 1 is provided my also chews these aswell

Customer Services

Sensory Direct

10 months ago

Thank you for your review Michelle. We appreciate your feedback on the 'Chewbuddy Disc', I will pass this onto the team. The lanyards included are not designed to be chewed. We sell 'Comfort Lanyards' which are suitable to be chewed. Here is a link, https://www.sensorydirect.com/comfort-safety-lanyard-pack3. Arianne, Customer Services Team.

Date of purchase: 04/09/2025

Trusted Customer

Feefo Verified

10 months ago

Thanks for the good service

Website was easy to navigate, ordering was painless & item arrived quickly

Product reviews

Date of purchase: 31/08/2025

Mary Hope

Feefo Verified

11 months ago

What Mary Hope said about Sensory Direct:

Pillow helps active kids to chill.

Weighted eye pillow is child- sized, not particularly weighted. It helps busy kids chill. Speedy, safe delivery .

Customer Services

Sensory Direct

10 months ago

Thank you for your positive review Mary. We are pleased to hear that you were happy with the 'Weighted Eye Pillow' & that it arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.

Date of purchase: 01/09/2025

Georgina Sapstead

Feefo Verified

11 months ago

What Georgina Sapstead said about Sensory Direct:

Great product

Trouble free ordering good strong products service great

Customer Services

Sensory Direct

11 months ago

Thank you for your great review Georgina. We are so pleased to hear that you were happy with the quality of the 'Chewbuddy Stickman' & our customer service. We hope you come back again soon. Arianne, Customer Services Team.

Product reviews

Date of purchase: 29/08/2025

Carole Hawkins

Feefo Verified

11 months ago

What Carole Hawkins said about Sensory Direct:

Excellent service

Excellent service and excellent quality

Customer Services

Sensory Direct

11 months ago

Thank you for your positive review Carole. We are so pleased to hear that you were happy with the quality of the 'Sensory Cuddle Ball'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.

Product reviews

Date of purchase: 16/08/2025

Michael Ramsey

Feefo Verified

11 months ago

What Michael Ramsey said about Sensory Direct:

Very good for my grandson. This is the second one we've bought so he has it in both houses

Customer Services

Sensory Direct

10 months ago

Thank you for your great review Michael. We are pleased to hear that you and your Grandson were happy with the 'Sensory Spinning Seat'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.

Date of purchase: 29/08/2025

Olga Koroleva

Feefo Verified

11 months ago

What Olga Koroleva said about Sensory Direct:

Good quality, arrived quickly

Nice jacket, you can add weights accordingly to your needs, my order arrived quickly. Totally satisfied.

Customer Services

Sensory Direct

10 months ago

Thank you for your great review Olga. We are so pleased to hear that you were happy with the 'Kids Weighted Jacket' and that it arrived quickly for you. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.

Product reviews

Date of purchase: 28/08/2025

Jan Byrne

Feefo Verified

11 months ago

What Jan Byrne said about Sensory Direct:

Excellent choice and such valuable information to help you decide what is best to buy. Very easy to order and the delivery options are great and super quick.

Product reviews

Date of purchase: 27/08/2025

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Chewbuddy Pl!ng Grab Chew - Navy & Yellow Combo Pack

Chewbuddy Stickman - Single & Twin Packs

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Sensory Direct Reviews

Sensory Cuddle Ball-Jam RedMore reviews of this product (43)View product websiteIt’s a quality well made product. Good value for money. Very tactile.

Sensory Ear Defenders - Dark Blue for Kids & Adults - EarbudezeMore reviews of this product (195)View product websiteThey are very comfortable to wear, first ones I've found that didn't hurt. The only trouble I have is extending the ear bits once I've put them on my head

Chewbuddy Stickman - Twin Pack - BlueMore reviews of this product (128)View product websiteMy child loves them bright colours attachable to person

Sensory Cuddle Ball-NavyMore reviews of this product (43)View product websiteVery good product and great customer care

Kids Weighted Jacket - Medium ChildMore reviews of this product (12)View product websiteTrue to size, nice quality

Additional Weights For Adjustable Weight Jackets & Vests 1More reviews of this product (2)View product websiteGood addition to weighted jacket

Wrist & Ankle Weights sMore reviews of this product (2)View product websiteGood quality, but a bit small for my child, even if I measured his wrist before ordering.

Weighted Tactile Bean Bags Set Of 5More reviews of this product (6)View product websiteMy Grandson loved these bags, they are well made and the different textures are great.

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