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Sensory Direct Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

363

31

11

7

14

426

ratings over the past year

424 out of 3,592 reviews
Time:
Past year
Trusted Customer
3 days ago
Date of purchase: 15/08/2025
Worth the money
Speedy delivery, no problems.
Product reviews

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Trusted Customer
5 days ago
Date of purchase: 13/08/2025
A quality product which the order was processed and delivered with excellet service
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ME
Mary Eleftheriou
8 days ago
Date of purchase: 08/08/2025
What Mary Eleftheriou said about Sensory Direct:
Our previous ones were broken by another child. Ordered these Friday Evening arrived the following Thursday.
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RE
Richard Edwards
Newport
11 days ago
Date of purchase: 07/08/2025
What Richard Edwards said about Sensory Direct:
Great service
Great product, good price, easy ordering, on time delivery.
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Trusted Customer
12 days ago
Date of purchase: 06/08/2025
Dog bear
My daughter left ves it she has not been eaten and her anxiety has been really bad a feel this has helped she away to school with it today as it was the first day back
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Trusted Customer
13 days ago
Date of purchase: 03/08/2025
Never use Sensory Direct. Never received my order. No response from company
I would say 0 stars. I’ve still not received my product ordered 3rd August. Evri say the item is still with Sensory Direct. I’ve messaged and had no response. I’ve phoned in office hours and it tells...

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Customer Services
Sensory Direct
12 days ago
Thank you for your review. We are sorry to hear that you feel you have had a bad experience. We contacted the courier regarding this delivery & have received a response today informing us that this has been lost. We have now processed a replacement order for you which you will receive shortly.If you require any further assistance please contact us. Arianne, Customer Services Team.
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KR
Kirsten Robertson
London
13 days ago
Date of purchase: 04/08/2025
What Kirsten Robertson said about Sensory Direct:
Great product and fast delivery possible if needed.
Sensory Direct have a great selection of chewy toys. The Ark’s grabbers work particularly well for my adult disabled son. They don’t break as easily or get as dirty as other chewy toys.
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Customer Services
Sensory Direct
10 days ago
Thank you for your wonderful review Kirsten. We are delighted to heat that you found we had a great selection of different chews & that the 'Ark Grabber' has been beneficial for your Son. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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Trusted Customer
14 days ago
Date of purchase: 21/07/2025
Relaxing
Very happy with bean bag granddaughter delighted
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Customer Services
Sensory Direct
10 days ago
Thank you for your great review. We are so pleased to hear that you and your Granddaughter were happy with the 'Bean Bag Chair', we hope you come back again soon. Arianne, Customer Services Team
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SL
Susan Lake
Taunton
15 days ago
Date of purchase: 03/08/2025
What Susan Lake said about Sensory Direct:
Brilliant
Excellent service
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HC
Hannah Cumbes
19 days ago
Date of purchase: 15/07/2025
What Hannah Cumbes said about Sensory Direct:
Amazing and doesn't break and my son is a high needs chewer
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Customer Services
Sensory Direct
10 days ago
Thank you for your positive review Hannah. We are so pleased to hear that you were happy with the 'Chewbuddy Stickman' & that it has been beneficial for your Son. We hope you come back again soon. Arianne, Customer Services Team.
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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Unit 11, Great Western Business Park, WORCESTER, Worcestershire, WR4 9GN, United Kingdom
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.