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SeniorHomes.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/seniorhomes-com | Feefo

Displaying all 2,739 reviews

Trusted Customer

11 years ago

Date of purchase: 16/08/2013

I can't really say, as we didn't really use the service other than making an initial…

I can't really say, as we didn't really use the service other than making an initial contact. After I sent my first e-mail I was contacted by three different representatives which I found very...

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SeniorHomes.com

11 years ago

Thank you for your detailed response! We understand you would have preferred to speak with one person rather than receive calls from multiple Care Advisors. From time to time, this can happen depending on your situation. We strive to follow up and provide the requested information as quickly as possible in order to simplify your search. We will certainly take your advice into consideration as we make improvements to our service. With regard to your suggestion about personal testimonials: We at SeniorHomes.com wholeheartedly agree and we now offer reviews of senior communities on our site.

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Trusted Customer

11 years ago

Date of purchase: 14/08/2013

Not looking at CCRC's any more...We are too young.. Looking at 55+ communities...Thank you

SeniorHomes.com

11 years ago

Our site is constantly expanding listings for all types of communities, including 55+ options. Should you need our help in the future, feel free to give us a call at 1-800-276-1202!

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Trusted Customer

11 years ago

Date of purchase: 08/09/2013

Excellent website! Very user friendly. Makes me feel like they genuinely care!

SeniorHomes.com

11 years ago

We’re glad that comes across, because we do genuinely care!

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Trusted Customer

11 years ago

Date of purchase: 14/08/2013

The call-back was timely, but a home had already been selected by my son. Thank you.

SeniorHomes.com

11 years ago

The most important thing to us is that you found something that works for you! Thanks for letting us know!

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Trusted Customer

11 years ago

Date of purchase: 30/08/2013

SeniorHomes.com provides excellent service and has friendly and helpful representatives on the phone.

SeniorHomes.com

11 years ago

Thanks for the positive feedback!

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Trusted Customer

11 years ago

Date of purchase: 25/08/2013

I was sent a lot of information. The information helped me determine what places I wanted…

I was sent a lot of information. The information helped me determine what places I wanted to investigate further. I also received follow up calls from various homes and they answered my questions....

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SeniorHomes.com

11 years ago

Thanks so much!

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Trusted Customer

11 years ago

Date of purchase: 09/02/2013

Excellent: all the facilities i visited were nice and greeted me at the door.They took…

Excellent: all the facilities i visited were nice and greeted me at the door.They took me a tour of their facilities and talked to me about pricing. They answered all my questionsand provided me with...

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SeniorHomes.com

11 years ago

Thanks so much for the feedback!

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Trusted Customer

11 years ago

Date of purchase: 23/08/2013

It is a very complete and informative site. We are very impressed.

SeniorHomes.com

11 years ago

Thanks so much!

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Trusted Customer

11 years ago

Date of purchase: 18/08/2013

All good!

SeniorHomes.com

11 years ago

Thanks!

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Trusted Customer

11 years ago

Date of purchase: 08/04/2013

Thank you for all your help and assistance. A great service that saved us a…

Thank you for all your help and assistance. A great service that saved us a lot of time and was extremely useful and very helpful. Thank you again Sheldon Fein

SeniorHomes.com

11 years ago

Thanks for your kind words! We’re glad to help anytime, Sheldon!

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About SeniorHomes.com

SeniorHomes.com is here to help seniors and their families find housing and care for themselves and their loved ones by providing objective information on our website and via our Family Advisors. Assistance is only a phone call away: 1-800-741-0926

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001-650-762-8190

2600 S. El Camino Real, Ste. 300, San Mateo, CA, San Mateo, CA, California, 94403, United States