How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Secure One Reviews | Customer Service Reviews for https://www.feefo.com/reviews/secure-one | Feefo

Displaying all 413 reviews

Mr & Mrs Greaves

3 years ago

Date of purchase: 28/03/2022

What Mr & Mrs Greaves said about Secure One:

The installation was efficiently carried out. I think the only thing was the intro on how to work the system was brief. Still trying to understand how it works really. Why do we get incidents from...

Read all

Ian

Secure One

3 years ago

Thank you for your review of your installation of a CCTV system from Secure One Limited. I understand from our operations team that a return visit to look at the issues raised has been carried out already but please do not hesitate to get in touch if you need any further help. Ian Bass Managing Director

See full customer review

Trusted Customer

3 years ago

Date of purchase: 23/03/2022

Brilliant service

Had Secure one for many years. Brilliant service hence when I required an upgrade to our security system there was no question where I would go to. Thank you

Ian

Secure One

3 years ago

Thank you for taking the time to review Secure One and your recent upgrade and many thanks for your loyalty to our company. Ian Bass Managing Director

See full customer review

Trusted Customer

3 years ago

Date of purchase: 03/02/2022

Excellent .very efficient

Cheryl

Secure One

3 years ago

Thank you for taking the time to review your recent installation. I am glad you found the company to be excellent and efficient.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 03/02/2022

Good service.

Installed 5x 4k cameras in Earl Shilton. Engineer worked around my schedule with me and did everything how I wanted it. Will consider them for my alarm upgrade next.

Ian

Secure One

3 years ago

Thank you for taking the time to review your recent CCTV installation from Secure One Limited. I am pleased to hear that everything is as you wanted and will consider us for your alarm upgrade. Ian Bass Managing Director

See full customer review

MR NIXON

Market Harborough

3 years ago

Date of purchase: 06/01/2022

What MR NIXON said about Secure One:

Good service.

On the whole very good, but I think that better instruction on the use of the alarm is needed.

Ian

Secure One

3 years ago

Thank you for taking the time to leave a review. If you would like a further demonstration of your alarm system please call our operations department on 0345 303 4000 and they will gladly arrange an engineers visit. Ian Bass Managing Director

See full customer review

Trusted Customer

3 years ago

Date of purchase: 23/12/2021

Great Service and Installation

Excellent. Engineer arrived promptly and completed work carefully and thoroughly and in a friendly manner.

Ian

Secure One

3 years ago

Many thanks for leaving your 5 star review. I am pleased to hear everything went smoothly and to your approval.Ian Bass Managing Director

See full customer review

Trusted Customer

3 years ago

Date of purchase: 04/01/2022

Instllation okay but the instruction on how to use it could be a lot better

Well installed and works well, only issue is understanding how to use it. It would have helped to be given an HDMI switch at installtion so taht I dont have to keep putting in and taking out cables....

Read all

Ian

Secure One

3 years ago

Thank you for your review. Unfortunately all technology now just comes with online instructions. If you would like an engineer to come out and demonstrate using the system again please call our operations team on 0345 303 4000 who will sort that for you. Ian Bass Managing Director

See full customer review

Mr Parker

3 years ago

Date of purchase: 16/12/2021

What Mr Parker said about Secure One:

Excellent client service and flexibility The initial sales engineer was in no way pushy and genuinely worked with us to ensure the most appropriate solution The fitter was on time courteous and...

Read all

Ian

Secure One

3 years ago

Thank you for taking the time to review your recent installation. I am glad to hear the whole experience was to your satisfaction and look forward to providing an excellent service for many years to come. Ian Bass Managing Director

See full customer review

Trusted Customer

3 years ago

Date of purchase: 16/12/2021

High quality pictures and would highly recommend

The work carried out was all done to what looks like to a high standard , they where very helpful in showing us the set to someone whose not tech savy

Ian

Secure One

3 years ago

Thank you for your 5 star review of your recent CCTV system installation from Secure One Limited. Ian Bass Managing Director

See full customer review

Mr Bennett

Bracebridge Heath, LN4 2NF

3 years ago

Date of purchase: 22/11/2021

What Mr Bennett said about Secure One:

Satisfied with the Installation, but there is always room for improvements.

The Cameras were installed efficiently by the engineer, and app subsequently added to my mobile phone. Instructions were given verbally on the operation of the systems, both on the Consul and the...

Read all

Ian

Secure One

3 years ago

Thank you for taking the time to review your recent CCTV installation. Manuals are no longer printed but are available online. I understand from my operations team that when we heard of your issues we sent an engineer out to run through things again with you and help with more detailed notes on how to use. Please do not hesitate to get in touch with us if you need further help. Ian Bass Managing Director

See full customer review

Not received a review invite?

About Secure One

You can have complete trust in us to look after you. We do this through providing high quality security services and genuinely caring about you. At Secure One we pride ourselves on high levels of workmanship, customer care and safety in the security and electrical industry.

Read all

0800 085 4242

Warren Park Way, Warrens Business Park, Enderby, Leicester, Leicestershire, LE19 4SA, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo