Good trip. A good way to get an introduction to the island. I don't think a large group tour, which this was could ever earn an excellent rating. That being said it was a good trip. Lots of riding...
The bus took too long to get back to our hotel, when we got back to the ferry it took us long time to find a seat on the bus as it was packed.
SeaLink Kangaroo Island
SeaLink Kangaroo Island
10 years ago
Thank you for providing feedback on your experience with us. In regards to boarding the coach for the return journey to Adelaide and your concern with finding a seat on the bus due to it being packed, I would like to advise you that the day you travelled was an extremely busy day due to the holiday weekend and public holiday Monday. Our investigation found that all 5 coaches were boarded in a reasonable time considering the large amount of people to be checked on. The journey from Cape Jervis to Adelaide can seem very long at the end of a very long day touring to and from Kangaroo Island. Our drivers had several motel set downs to complete on arrival into Adelaide, we are satisfied they completed the set downs as quickly as possible.
We are pleased you found our product to be good and hope you have wonderful memories of you time touring with us on Kangaroo Island.
We value our customers feedback and will review our dispatch procedures during busy periods.
Kind regards
Andrew Watt
Coach Operations Manager
Product reviews
Date of purchase: 28/12/2015
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Trusted Customer
10 years ago
A bit too much bus riding, still very good - improve iterenary further?
Would be better if a reminder or confirmation text message is received 24 hour prior to the tour, that will give guests a better feeling of their trip. I booked the tour weeks prior so was bit...
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