Thank you for your comments about this excellent sized Edwardian villa in a great location. Please be assured that your comments are taken on board to improve the service and these are passed on accordingly. I am glad to hear that the SONOS was popular and should you wish to re book, please get in touch and we will be delighted to help.
Antony Sherlock
Property Manager
The lady who handled the booking was excellent.
The property really really needs a through deep clean. It reminded me of a hostel.
Having to hoover the house was a bit of a surprise , we would...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
I am pleased to hear that you all had fun and enjoyed your holiday. Please be assured that all your comments will be forwarded to the owner and will form part of the continual maintenance programme that is in place. We advertise this as “basic but comfortable” with the equivalent of a “two star rating” – and even with defects, it remains popular. In fact, depending on the time of year, some of the lesser prices make it comparable in price to staying in a hostel. That aside, should you ever wish to re book again, please get in touch and we will be delighted to help.
Antony Sherlock
Property Manager
The staff were friendly and knowledgable - a really pleasurable experience.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your great feedback, it's a pleasure to hear you found both the booking process and staff helpful.
Sounds like you all had a great time at the castle and made the most out of your trip .. we hope we can be of help should you ever wish to return!
Naomi Ashwell
Scotts Castle Holidays
Many thanks for your comments, great to hear you all had a nice time at Burgie House!
Please don't hesitate to get in touch with us again in the future.
Naomi Ashwell
Scotts Castle Holidays
Very friendly and cooperative stuff, very good communication and absolutely trustworthy and professional booking transaction. SCH is to recommend!
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Wir stimmen. Dank. Sie sind willkommen
Property Manager
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thanks for your comments, brilliant to hear you had a nice holiday and found our service helpful and professional!
We would love to be of assistance again in the future so please don't hesitate to get in touch with us again!
Naomi Ashwell
Scotts Castle Holidays
Excellent communications throughout the process, great location. Wonderful history to be able to share in by staying there.
Brilliant support from Jan who was extremely friendly, genuine and a lovely...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your invaluable feedback. It sounds like a great time was had by all and we will certainly pass your comments on to the owners.
Should you ever wish to re book again, please don't hesitate to get in touch we would be delighted to help!
Naomi Ashwell
Scotts Castle Holidays
The web site didn't work properly when I needed to pay my bill and get the layout of the property.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback and it is always pleasing to hear that you had a great time. The owners welcome all suggestions regarding improvements and these have been passed on accordingly. We are glad to hear that the house fitted your requirements and look forward to welcoming you back in the future.
Property Manager
Thanks for the feedback and hope your family enjoyed the second visit to this lovely villa by the sea!
Scotts Castle Holidays
Email: sales@scottscastles.com
Thank you for your feedback and I would agree with you that this is a value for money option, and surprisingly quiet for that area. The owners welcome all suggestions regarding improvements and these have been passed on accordingly. The images are two years old - and nothing has changed as such, but I suspect that small pool table is in need of an overhaul. We are glad to hear that the house fitted your requirements and look forward to welcoming you back in the future.
Property Manager
Very helpful professional service, and would highly recommend them
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback, so pleased that you found our service helpful, we hope we can be of assistance again in the future.
Sounds like you all enjoyed your time at this great castle and made the most out of the property and grounds - great to hear!
Naomi Ashwell
Scotts Castle Holidays
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.