Scotts Castle Holidays Reviews

Thanks for your feedback, glad you found our service helpful and sounds like your group enjoyed staying in this beautiful estate! Please get in touch if we can assist with planning your next holiday to Scotland. Scotts Castle Holidays Email: sales@scottscastles.com

Thank you for completing our online feedback I am delighted to hear that you found Dalmore House enjoyable, However, I am distressed to hear you felt our service wasn’t up to scratch. Our customers are very important to us, and whilst our service to you is entirely free*, I am disappointed that you felt rushed, I will address this further with our sales team. (*renting a property through us costs no more than if you were to book direct) I note your comments regarding the additional fees, the good housekeeping deposit is a fee requested by the owner, we make clients aware of this at the initial enquiry stage, had we known you would have to incur such additional charges we would have happily spoken to the owner on your behalf to try to reach a different arrangement, currently we are unable to offer alternative banking/payment services, however, I will ask our accounts department to review this and investigate how we can handle this differently in future. Kind regards Scotts Castle Holidays

Thanks for your feedback, it sounds like your group had a good time. We have spoken with the owner who offers her sincere apologies for the temporary window repair, unfortunately the glass was cracked by a bird strike prior to your arrival and they were awaiting a specialist repairer to visit. They welcome feedback and are on site to help with any issues such as heating etc clients may have, it is their first season at the lodge and they have an ongoing plan of improvements in place and look forward to welcoming you back in the future. Scotts Castle Holidays

Thank you for your lovely comments and glad you found our service helpful! Hope you enjoyed your stay in this stunning castle and we look forward to hearing from you again in the future if we can help with any further holiday plans! Scotts Castle Holidays Email: sales@scottscastles.com

Thank you for your comments, and glad you found our service helpful. Hope we can help with your next trip to Scotland! Scotts Castle Holidays Email: sales@scottscastles.com

Thanks for your feedback, so pleased to hear you found Ladywell enjoyable, and our service helpful. I have discussed your comments with the owner, who offers his sincere apologies he has recently engaged the services of a housekeeper to ensure further improvements on this front. Look forward to welcoming you back in the future. Scotts Castle Holidays

Many thanks for your feedback and glad you found our service helpful. We are pleased that on this occasion the owner was able to accommodate your request to open up the pool for use, we hope your family had a wonderful stay in this beautiful mansion and we look forward to hearing from you again in the future! Scotts Castle Holidays Email: sales@scottscastles.com

Many thanks for your lovely comments and glad to hear your family enjoyed the holiday in this beautiful castle! If we can help with planning your next trip please don’t hesitate to get in touch and we would be delighted to assist. Scotts Castle Holidays Email: sales@scottscastles.com

Many thanks for your lovely comments and glad to hear you enjoyed your stay in this beautiful castle. We would be delighted to welcome you back again in the future! Scotts Castle Holidays Email: sales@scottscastles.com

Thank you for your lovely feedback and great to hear you enjoyed your holiday in this beautiful part of Scotland! If we can help with any future trips please don’t hesitate to get in touch. Scotts Castle Holidays Email: sales@scottscastles.com