Lovely to hear you found our service excellent and friendly too, we are always happy to help try and source the most suitable property for our visitors!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thank you for your feedback. Great to hear that you found the lodge perfect for all generations within your party! It sounds like you made the most out of the Scottish weather and we look forward to hearing from you again when you would like to return - the calendar is already live for 2016 if you would like to secure an early booking :)
Date of purchase: 08/08/2015
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11 years ago
Very good.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thank you for your comments, great to hear you found our service very good. We hope we can help again in the future, please don't hesitate to get in touch!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Any feedback is certainly helpful to allow for improvements where possible, thank you for your comments. Great to hear you enjoyed this rural retreat overall and had a comfortable, peaceful stay rating this property excellent.
All dealings with Scotts Castle holidays were very positive. They dealt with queries quickly and efficiently in a friendly manner. There was some confusion about the GDH as information about the...
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thanks for your feedback, pleased to hear you found our service excellent and had a positive booking experience. I’m sorry you missed the breakdown for the GHD which is provided at the enquiry stage and on bookings paperwork, but glad we could clarify this promptly for you.
Please don’t hesitate to get in touch if you wish to book again and don’t forget a loyalty discount awaits you!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Sounds like you all had a lovely holiday at this secluded country retreat, great to hear you enjoyed the beach and gardens too throughout your stay and the house provided all you needed for your holiday providing a very good experience overall!
Thank you for your comments regarding the house manual, clients and owners find this invaluable to provide tips and guidelines for use of the property and assistance on departure, but we will certainly pass your comments on.
The refundable GHD is due 7 days prior to and returned 7 days following departure, we appreciate some find this painful we are always happy to work with owners and guests to obtain an earlier return of possible, please do not hesitate to mention this if you book with us again and we will try to establish an early return for you. Thank so much for taking the time to review your experience and we do hope we may be able to help again in the near future.
Date of purchase: 08/08/2015
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Trusted Customer
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Huddersfield
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Excellent service and communication.A pleasure to deal with.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thank you for your review, great to hear you found us a pleasure to deal with, we were thrilled to help with your plans and hope to again in the future too!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Having visited this fabulous lodge myself, I totally agree it's great for families to get together, very spacious and well equipped, with lovely walks and grounds to explore too. I and am so pleased you all had a wonderful time! If you would like to re book again, don't forget to claim your loyalty discount next time - we would love to help with a return visit for you!
Date of purchase: 01/08/2015
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London
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Excellent and speedy response to all communication about the house
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Super to hear you found our service prompt and excellent in general. It was a pleasure to of helped with your holiday plans and provide the information needed to finalise your family trip.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Sounds like you had everything to hand to enjoy a comfortable stay at this beautiful property. We hope you managed to enjoy the lovely private beach at some point during your stay too! Look forward to hearing from you again in the future.
Date of purchase: 01/08/2015
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Portsmouth
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
House keeper was very helpful came in daily and was always very cheerful' and always their if we needed him'we all injoyed talking to him about the house and it's surroundings.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Glad you found our service excellent and it sounds as though the housekeeper was always to hand if you needed anything, which is great!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thank you for your comments, we would be delighted to help again when you would like to re book, don't forget about your loyalty discount next time too! Sounds like you have some fabulous memories to take away with you and the property/grounds were enjoyed by all generations!
Date of purchase: 08/08/2015
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Sweden
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Scotts castles service is brilliant, the staff are friendly and everything is very easy, from the booking to paying and getting itinerary info. We will be back to use them again.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
We are delighted to hear you would book with us again! Glad you had a brilliant booking experience and found our team here friendly and helpful at each stage. Don't forget our loyalty discount awaits your next stay ..
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Fabulous to hear you enjoyed this beautiful castle tower and would recommend to friends/family. We look forward to hearing from you if you ever wish to re book!
Date of purchase: 03/08/2015
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Alexandria VA USA
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
