Really helpful and informative staff at Scotts Castle Holidays.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your feedback, we are pleased you found our team here helpful and informative! We would love to be of assistance again in the future, so don't hesitate to get in touch.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your review. We couldn’t agree more the house and grounds are beautiful! Great to hear that you had a special trip and found Bev & Drew helpful, the treats on arrival sound delicious! We look forward to hearing from you when you wish to re book … don’t forget to ask about your loyalty discount next time too!
Buchungs- und Zahlungsabwicklung über Internet problemlos.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Delighted to hear you had no problems making your reservation online and rated our service excellent! We hope to hear from you again in the near future!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
We are delighted to hear you would highly recommend the castle! Having stayed here myself I totally agree this charming castle apartment is very equipped and comfortable for four guests. So pleased to hear you had an excellent time!
Date of purchase: 05/09/2015
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Feefo Verified
East Yorkshire
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Pleased to hear you thought so, as already discussed we hope we can be of help again in the future if you have anymore trips on the cards!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Sounds like you all had a lovely time enjoying this fabulous house! We totally agree its beautifully decorated and has some brilliant extras onsite. We hope to welcome you back sometime in the near future!
Very smooth, friendly and efficient. The booking was made with the minimum of fuss, good instructions for getting there and timely reminders for payment deadlines. It would have been excellent if my...
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Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for your feedback, and great to hear you found our service helpful and informative. We appreciate your comments regarding the security deposit, whilst owners requirements are advised at enquiry stage we are always happy to contact them to discuss an early return where possible, please do not hesitate to contact us regarding this should you book again, we look forward to welcoming you back in the future.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Glad to hear you found the central location of this house was perfect for your trip to Scotland. All feedback is very much appreciated and it sounds like this beautiful house and all the lovely extra touches were perfect for your family!
Excellent service, having Bev and Drew (Estate Managers) on site helped, they made us feel very welcomed.
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for the great feedback, and sounds like the estate managers were very welcoming and helpful during your stay.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
We agree, the views from this wonderful country house are fantastic and it’s so lovely to hear happy holiday stories! We would be delighted to welcome your family back for the next holiday!
Friendly and efficient staff always emailed me back straight away if I had a query. Would definitely used Scott's castles again in the future
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thank you, great that you found our service helpful and we would be very happy to assist with any future holiday plans you may have.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for your feedback, fab to hear that the castle accommodated your group well and was warm and homely. I’m sure it was also fun exploring the grounds and making the most of the beautiful gardens!
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.