Send what people ordered in correct boxes. I received the AI robot dog in two boxes. First box had the second brown box with item wrapped in plastic container. No original box. As if it was a...
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Beth Czerwonka
Scientifics Direct Inc
2 years ago
Hello,
I wanted to express my sincere gratitude for your feedback and for allowing us the opportunity to address and resolve the issue you encountered with your recent purchase.
We truly apologize for the oversight regarding the original packaging of the product. Your satisfaction is paramount to us, and it's regrettable that we didn't meet your expectations in this aspect. However, I'm glad to hear that the partial refund provided was able to meet your satisfaction.
Please accept our heartfelt apologies once again for any inconvenience caused. Your experience matters to us, and we are committed to improving our processes to ensure a better service for you and all our customers.
Sincerely,
Beth C.
Customer Service Manager
Product reviews
Date of purchase: 15/11/2023
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Ellene Murphy
2 years ago
What Ellene Murphy said about Scientifics Direct Inc:
Easy to order online ,quick service and Mr Chill is amazing
Tyler Jones
Scientifics Direct Inc
2 years ago
That is great to hear! Enjoy your Mr. Chill!
Product reviews
Tyler Jones
Scientifics Direct Inc
2 years ago
Hopefully that's a good thing! Please let us know if there is anything you need help with.
Date of purchase: 17/11/2023
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Braylon Richardson
2 years ago
What Braylon Richardson said about Scientifics Direct Inc:
Great service
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for the kind words! We appreciate it.
Product reviews
Tyler Jones
Scientifics Direct Inc
2 years ago
All things we love to hear!
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you for the kind words.
Tyler Jones
Scientifics Direct Inc
2 years ago
Please let us know if you need help with anything!
Date of purchase: 17/11/2023
1
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Marilyn Repshire
Hillsdale Wy
2 years ago
What Marilyn Repshire said about Scientifics Direct Inc:
Scientifics Direct and their product partners have always provided excellent customer support for me. From their quick shipping to a problem with a part in the shipment, they've always been there for...
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Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for being our customer! We appreciate it. Please let us know if you have any questions.
Product reviews
Tyler Jones
Scientifics Direct Inc
2 years ago
We believe hobbies and interest have no age limit! We're so glad you love your order!
Date of purchase: 16/11/2023
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Blaine Bos
2 years ago
What Blaine Bos said about Scientifics Direct Inc:
Quick delivery. The kit was easy to assemble and worked perfectly.
Tyler Jones
Scientifics Direct Inc
2 years ago
We take pride in our amazing shipping speeds! Thank you for taking the time out to leave this great feedback.
Product reviews
Tyler Jones
Scientifics Direct Inc
2 years ago
All things we love to hear!
Date of purchase: 09/11/2023
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Wayne Bonkosky
Santa Rosa, CA
2 years ago
What Wayne Bonkosky said about Scientifics Direct Inc:
Scientifics Direst has some unique and interesting items, at reasonable prices that, when ordered, are well-packed and promptly shipped. Keep up the good work and great selections, SD Folks.
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for being our customer! We appreciate your feedback and the kind words.
Product reviews
Tyler Jones
Scientifics Direct Inc
2 years ago
That is great to hear!
Date of purchase: 07/11/2023
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Victor Jones
Louisiana
2 years ago
What Victor Jones said about Scientifics Direct Inc:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
