How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scenic - Luxury Cruises & Tours Reviews

Displaying all 1,959 reviews

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

8 years ago

Friendly, professional service.

The scenic staff were very friendly and professional. Within a couple of days staff knew our names, our favorite drinks and we chatted to them about our day excursions. Our guides were very...

Product reviews

Date of purchase: 14/04/2018

Tracie B

Scenic - Luxury Cruises & Tours Verified

Angaston

8 years ago

What Tracie B said about Scenic - Luxury Cruises & Tours:

Enjoyable

The staff always tried to make our experience the best

Product reviews

Date of purchase: 31/03/2018

Raymond H

Scenic - Luxury Cruises & Tours Verified

Sydney

8 years ago

What Raymond H said about Scenic - Luxury Cruises & Tours:

Our tour guide was wonderful,very knowledgeable and helpful and everybody else associated with the trip was very good. The service we received was excellent.

Product reviews

Date of purchase: 14/04/2018

Melinda B

Scenic - Luxury Cruises & Tours Verified

Central Coast NSW

8 years ago

What Melinda B said about Scenic - Luxury Cruises & Tours:

Fantastic tour director!

Our tour director Thuy was exceptional! People like Thuy are what make your tours special. The service on the river cruise and in hotels and restaurants was fantastic. Local tour guides were also...

Product reviews

Date of purchase: 31/03/2018

Dawn H

Scenic - Luxury Cruises & Tours Verified

Yarrawarrah,Sydney

8 years ago

What Dawn H said about Scenic - Luxury Cruises & Tours:

Scenic people are very friendly, knowledgeable and always willing to help at any time if needed

Product reviews

Date of purchase: 14/04/2018

Russel S

Scenic - Luxury Cruises & Tours Verified

Caves Beach

8 years ago

What Russel S said about Scenic - Luxury Cruises & Tours:

Wonderful tour and a fantastic country

Great itinerary with wonderful Tour Director and a reasonably sized group (x22). This is not a cheap tour but Japan can be quite expensive and the included tours and experiences are high quality. A...

Product reviews

Date of purchase: 14/04/2018

Kenneth C

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Kenneth C said about Scenic - Luxury Cruises & Tours:

Must be on your bucket list.

We loved Japan. Our guide, Mayumi, was the best Scenic guide we have ever had. She was knowledgeable, courteous and catered for our special dietary requirements. The scenery, food, history and people...

Product reviews

Date of purchase: 14/04/2018

Glenda N

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Glenda N said about Scenic - Luxury Cruises & Tours:

Our Guide for our Japanese Tour, Yoshiko, went to extreme lengths to make give the whole Group (23) maximum pleasure and enjoyment throughout the Tour. All Hotels were as good as you could get - all...

Product reviews

Date of purchase: 02/04/2018

Wendy L

Scenic - Luxury Cruises & Tours Verified

Bowral

8 years ago

What Wendy L said about Scenic - Luxury Cruises & Tours:

What I think of Senic River Cruises

Have always loved the way your people took pride in the service they carry out!

Product reviews

Date of purchase: 14/04/2018

Pamela B

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Pamela B said about Scenic - Luxury Cruises & Tours:

Luxury, Spoilt, Adventure

I would highly recommend Scenic Cruises, the staff on the Scenic Spirit were excellent and could not do enough for you. Our main Tour Guide and the local Tour Guides were exceptional in their...

Product reviews

Date of purchase: 31/03/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scenic - Luxury Cruises & Tours Reviews

24 Day Ultimate New Zealand - Auckland to ChristchurchMore reviews of this productView product websiteI feel we saw the real nz amazed how new zealanders have tamed a truly wild environment

14 Day Japan Unveiled - Fukuoka to TokyoMore reviews of this productView product websiteAll the places we visited were of interest and a pleasure to experience, very diversified and very glad we chose to do this trip. A wonderful time was had by all.

22 Day Essence of Cambodia, Vietnam & Luxury Mekong - Siem Reap to HanoiMore reviews of this productView product websiteReally enjoyed the places we visited. Maybe too many pagodas/temples?

14 Day Japan Unveiled - Fukuoka to TokyoMore reviews of this productView product websiteJapan was unforgettable never been there before. We went to see the cherry blossom, but no we didn't see them, but we never let that spoil our trip. We had 22 in our group which was a good number,...Read more

14 Day Japan Unveiled - Fukuoka to TokyoMore reviews of this productView product websiteGreat tour locations with accommodation generally very high quality. The use of high speed trains and local buses with professional drivers enhances the experience with longer accommodation stays...Read more

14 Day Japan Unveiled - Fukuoka to TokyoMore reviews of this productView product websiteFantastic locations in each of the locations. A lot of research had gone into ensuring we saw as much as possible and experiencing the real Japan.

17 Day Essential Japan - Tokyo to OsakaMore reviews of this productView product websiteA privately arranged Tour could not possibly fit all the activities we enjoyed, into the allotted time. Some of the activities would not have been possible without Scenic and others would have taken...Read more

13 Day Treasures of the Mekong - Siem Reap to Ho Chi Minh CityMore reviews of this productView product websiteIt wasn't an experience it was an fantastic adventure.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?