How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

494 out of 11,118 reviews

Past year

Mr Mark Scott

Feefo Verified

GGY

3 months ago

Charlie

Sandals Resorts

2 months ago

Hi Mark, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we appreciate you booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 23/04/2026

Mr Nicholas Todd

Feefo Verified

GBR

3 months ago

What Mr Nicholas Todd said about Sandals Resorts:

Simone is a Sandals’s expert as you might expect. Her knowledge of Sandals is extensive and she will have all the answers to your questions.

Charlie

Sandals Resorts

2 months ago

Hi Nicholas, Thank you for your lovely feedback. We’re delighted to hear Simone’s knowledge helped you find the prefect holiday suited to you. We will make sure to pass along you kinds words to Simone and thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 15/04/2026

Mr William Wells

Feefo Verified

GBR

3 months ago

What Mr William Wells said about Sandals Resorts:

The agent was polite and helpful. She was also informative about the alternative St. Lucian resorts and explained the military discount which might be available. Top notch.....

Charlie

Sandals Resorts

2 months ago

Hi William, Thank you for your lovely feedback. We’re delighted to hear our agent was polite, helpful and informative, and that she was able to guide you through the options and available discounts. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

3 months ago

Had a good chat with Sandra, who took the time to understand exactly what I was wanting to book. As availability was extremely limited- just one room in the category I wanted - she phoned the resort...

Charlie

Sandals Resorts

2 months ago

Hi, Thank you for your lovely feedback. We’re delighted to hear Sandra took the time to understand your needs and went the extra mile to secure your booking. We will make sure to pass on your kind words and thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/04/2026

Mrs Janet Bettle

Feefo Verified

GBR

3 months ago

What Mrs Janet Bettle said about Sandals Resorts:

Website was informative but when it came to booking it crashed . So I rang a human who was very helpful

Charlie

Sandals Resorts

2 months ago

Hi Janet, Thank you for your feedback. We’re glad you found the website informative, but we’re sorry you experienced issues when booking. We are happy to hear our agent was very helpful when calling up, and we appreciate you booking with us. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/04/2026

Mr Samuel Marshall

Feefo Verified

GBR

3 months ago

What Mr Samuel Marshall said about Sandals Resorts:

My consultant was Sarah Woodward. She was amazingly helpful. I asked her for a lot of quotes across different times, locations and times. She consistently delivered and checked in with me to make...

Charlie

Sandals Resorts

2 months ago

Hi Samuel, We appreciate your for your feedback. We’re delighted to hear Sarah Woodward was so helpful and supported you in finding and booking the right holiday. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/04/2026

Mr Peter Salter

Feefo Verified

GBR

3 months ago

What Mr Peter Salter said about Sandals Resorts:

Weather disappointing but you can’t control that.As always all the staff were great,no wish was to difficult to solve. We were treated like royalty. Many thanks.

Charlie

Sandals Resorts

3 months ago

Hi Peter, Thank you for your feedback. We’re sorry the weather was disappointing, but we’re delighted to hear our team took such great care of you and made your stay so special. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 16/04/2026

Mrs Sherikka Ansu

Feefo Verified

GBR

3 months ago

Charlie

Sandals Resorts

3 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, we appreciate you booking with us. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 20/04/2026

Mr Christopher Skelton

Feefo Verified

GBR

3 months ago

Charlie

Sandals Resorts

3 months ago

Hi Christopher, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we appreciate you booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 19/04/2026

Ms Samantha Minott

Feefo Verified

GBR

3 months ago

What Ms Samantha Minott said about Sandals Resorts:

I had such a wonderful experience booking my holiday with Sarah at Sandals. She made the whole process so easy and stress-free from start to finish. Over the phone, she was warm, knowledgeable and...

Charlie

Sandals Resorts

3 months ago

Hi Samantha, Thank you for your lovely feedback! We’re delighted Sarah made your booking experience so easy and enjoyable. We’ll be sure to pass on your kind words, and we hope you have an amazing holiday! Thank you for booking with us. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 19/04/2026