This was our 4th time to Sandals Halcyon Beach and we had a lovely time. Staff remembered us from before and greeted us with hugs. We were in a room close to bar and when entertainment was outside,...
Location was superb, staff excellent and food very good. There are only two only things that I would say that sandals need to do: firstly is update the accommodation in the block we stayed in...
Out of 2 weeks of serious eating, drinking, good weather, really friendly and helpful staff,only 1 minor hiccup ( really tough steak in 1 Italian meal ) and thats me being piccy.
Really enjoyed time at Sandals. Good food and variety of restaurants. Red Lane very expensive with lots of hidden charges. Would not use again. Pound vs Dollar rate also makes everything expensive....
We had a lovely Prime Ministers beachfront one bedroomed villa and it was beautiful. We cannot fault the accommodation. We had two large walk in showers, two toilets, a dressing room and hugh...
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Kerry
Sandals Resorts
9 years ago
Hello Sally and thank you for your review on Sandals Emerald Bay. We regret to hear that your recent visit with us was not up to par. Please do understand that providing the highest level of hospitality is our number priority and hearing we may have fallen below this standard is something we would like to address immediately. We will be sure to share your feedback with the executive management team and the respective departments.Our goal is to provide a clean, comfortable and well maintained hotel with friendly staff at a good value. Though this stay did not meet your expectations on this occasion, we sincerely hope you can forgive these inconveniences and not allow it to stop you from staying with us in the future as we value all of our guests.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.