The website is difficult to use and hard to find flight and hotel prices. You have to go back and forth to find prices, and it resets the page back to the beginning, which becomes frustrating....
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Charlie
Sandals Resorts
2 days ago
Hi,
Thank you for sharing your feedback. We are truly sorry to hear about your concerns, and we will make sure to share all of your comments with the relevant team members for review. Thank you for booking with us!
Many thanks,
Unique Caribbean Holidays Ltd
Trusted Customer
54 minutes ago
Thanks for the reply
Date of purchase: 25/05/2026
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MK
Mrs Sarah Koop
Feefo Verified
GBR
11 hours ago
Date of purchase: 25/05/2026
0
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MD
Mrs Trudy Davies
Feefo Verified
GBR
1 day ago
What Mrs Trudy Davies said about Sandals Resorts:
All good, straight forward and hassle free - getting us the room etc we wanted
Date of purchase: 26/05/2026
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MJ
Mr Mark Joslin
Feefo Verified
GBR
1 day ago
What Mr Mark Joslin said about Sandals Resorts:
Paola was absolutely excellent 🙌
Date of purchase: 06/01/2026
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Trusted Customer
Feefo Verified
1 day ago
Sarah was excellent when we booked. She was friendly and knowledgeable and steered us through the booking proses brilliantly.
Date of purchase: 06/01/2026
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MM
Ms Janice Martin
Feefo Verified
GBR
2 days ago
What Ms Janice Martin said about Sandals Resorts:
Spoke to Molly, she was so helpful and explained everything whilst making the booking. She was very polite and a pleasure to deal with
Charlie
Sandals Resorts
1 day ago
Hi Janice,
Thank you for your lovely feedback. We’re delighted to hear Molly was so helpful and took the time to explain everything clearly to you. We will make sure to pass your nice comments on and thank you for booking with us!
Many thanks,
Unique Caribbean Holidays Ltd
Date of purchase: 29/05/2026
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MM
Mr Russell Marchant
Feefo Verified
GBR
2 days ago
What Mr Russell Marchant said about Sandals Resorts:
Dry quick and easy, Simone was very helpful as not the simplest as we were utilising our free night and a voucher.
Charlie
Sandals Resorts
1 day ago
Hi Russell,
Thank you for your feedback. We’re delighted to hear the booking process was quick and easy. We’ll be sure to pass on your kind comments to Simone. Thank you for booking with us!
Many thanks,
Unique Caribbean Holidays Ltd
Date of purchase: 29/05/2026
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Trusted Customer
Feefo Verified
2 days ago
Discounts and deals not clear and not shown at checkout
Charlie
Sandals Resorts
2 days ago
Hi,
Thank you for your feedback. We’re sorry to hear that the discounts and deals were not clear or visible at checkout, and we will share your comments with the relevant team for review. Thank you for booking with us!
Many thanks,
Unique Caribbean Holidays Ltd
Date of purchase: 28/05/2026
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Trusted Customer
Feefo Verified
3 days ago
Little difficult when browsing for best room, date, flight and deal that the system reverts to star all over again.
Date of purchase: 24/05/2026
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MW
Miss Cheryl-Ann Weaver
Feefo Verified
GBR
4 days ago
What Miss Cheryl-Ann Weaver said about Sandals Resorts:
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.