Sanctuary Bathrooms Reviews

Good afternoon, Thank you very much for your kind words, for recommending us, and for your glowing feedback. We absolutely want to do our best for our customers, so it's great to hear when people say they will use us again and share our name to others. It is great that you love the products too - please don't hesitate to drop us a picture showing them installed. We'd love to see it! Thank you again for your comments. We really do appreciate it! Kind regards Mark

Good afternoon Thank you very much for your super review. It really means a lot, and we're glad that you enjoyed the fast delivery and the product ordered. Kind regards Mark

Good afternoon Kay, Thank you very much for your valued feedback. I would state from the outset that all comments are taken onboard and acted upon where possible. Firstly, in relation to the assisted delivery, I am sorry that this service was unavailable and affected the ability to order the bath you wanted on this occasion. I have taken steps to have this removed from our delivery page. It is a service that we did offer and whilst the option to use this was turned off, the information was unfortunately left on. We will do another quick check to see if any other references are also removed. Thank you for bringing this matter to our attention and apologies again for the inconvenience this caused. In relation to checking the items, we just ask that the items are checked on arrival and reported to us within 48 hours of receipt, just so we can raise this with suppliers so please be assured there is support in this instance. Despite this, I am glad that you love the products and found our pricing to be competitive. We do try our best to offer the very best for our customers, and constantly striving to offer the best quality, reliable products where we can. Whilst I recognise the disappointment regarding delivery, I do hope we can give improve the score you gave us with any opportunites moving forward. Kind regards Mark

Good afternoon, Thank you very much for your positive feedback and five star review. It really means a lot to us. I am glad that you found our service to be speedy and quick, as we strive to offer great experience for our customers where we can. We really do value your custom and for choosing ourselves on this occasion. Kind regards Mark