How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samara James Reviews

https://www.samarajames.com

Rated

Exceptional

Service

4.9

ratings over the past year

Displaying all 3,065 reviews

Trusted Customer

9 months ago

Date of purchase: 27/08/2024

Perfect from Start to Finish

Samara James what brilliant customer service! I have learnt so much about diamonds and gold from the informative emails that were sent to me. I thought I knew quite a but, but I didn't. The ring is...

Read all

See full customer review

Trusted Customer

9 months ago

Date of purchase: 18/08/2024

Engagement ring

Excellent personal service, everything about diamonds explained clearly from size to weight to the inclusions. the different sets and band widths. Not pushy sales and left to make your own mind up

See full customer review

Trusted Customer

10 months ago

Date of purchase: 13/07/2024

Thank you so much for your fantastic service and quality ring!

Jenna and the Team at Samara James were beyond helpful and knowledgeable! Me and my partner had a consultation prior to purchase where they went through everything from style, diamond size to cut &...

Read all

See full customer review

Trusted Customer

10 months ago

Date of purchase: 27/07/2024

Very good

See full customer review

Bogdan Coca

10 months ago

Date of purchase: 21/08/2024

What Bogdan Coca said about Samara James:

Very good

See full customer review

Jude Rivers

Leeds

10 months ago

Date of purchase: 02/08/2024

What Jude Rivers said about Samara James:

Excellent quality and service

The staff were polite, friendly and knowledgeable. The team kept me informed at every step and gave my good advice throughout.

See full customer review

Trusted Customer

10 months ago

Date of purchase: 16/07/2024

Delighted with Natalie ring

Excellent communication online and by telephone. Staff very responsive, helpful and courteous

See full customer review

Alex Fry

Cambridgeshire

10 months ago

Date of purchase: 04/07/2024

What Alex Fry said about Samara James:

Great price and service

All of the staff, especially Bal, were very friendly, professional and polite. I was made to feel very welcome at my appointment, and everything was explained very well to me.

See full customer review

Trusted Customer

10 months ago

Date of purchase: 03/08/2024

Gorgeous diamonds

Excellent service Ellen and her colleagues were so helpful in every way can’t thank them enough ring is stunning.

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/07/2024

Trinity ring

Very knowledgeable and professional. Wasn't put under any pressure. Excellent communication throughout and prompt secure delivery.

See full customer review

Not received a review invite?

About Samara James

At Samara James, we specialise in perfectly cut Hearts and Arrows diamonds with superb levels of fire, scintillation and brilliance. Our jewellery is beautifully handcrafted to the highest standard by our team of skilled craftsmen and diamond setters in our Hatton Garden workshop. Visit us at our West London jewellery showroom for a personal shopping experience to discuss and help you find your perfect ring.

Read all

01932260100

Shepperton Marina, Felix Lane, Shepperton, Greater London, TW17 8NS, United Kingdom