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Samara James Reviews

Displaying all 3,145 reviews

Trusted Customer

Feefo Verified

18 years ago

Excellent. In terms of helpfulness, their website, their product and their customer services. Everything. I…

Excellent. In terms of helpfulness, their website, their product and their customer services. Everything. I will definitely be turning back to them when it coms to buying the wedding rings

Trusted Customer

Feefo Verified

18 years ago

Extremely helpful. Although busy, staff were quick to return phone calls, and very efficient when…

Extremely helpful. Although busy, staff were quick to return phone calls, and very efficient when they did. Samara James accomodated special requests with confidence and ease. The website was clear...

Trusted Customer

Feefo Verified

18 years ago

Good service, beautifully wrapped, good quality ring.... only reason for sending back is that it…

Good service, beautifully wrapped, good quality ring.... only reason for sending back is that it did not match my engagement ring! Only comment would be that my calls took a few hours to be...

Samara James

18 years ago

Thank you for your comments. I`m glad you liked the ring although it`s a shame that the style didn`t match your existing engagement ring. This does happen on occasion so I`m glad you were able to make use of our money back guarantee commitment. I`d also like to apologise for the time in took to return your calls; clearly this wasn`t good enough, so please accept my apologies.

Trusted Customer

Feefo Verified

18 years ago

They are very efficiient, have very good customer care and offer the best value on…

They are very efficiient, have very good customer care and offer the best value on the internet.

Trusted Customer

Feefo Verified

18 years ago

Was wary about spending so much online without seeing physical products, but glad I did…

Was wary about spending so much online without seeing physical products, but glad I did - my fiancee is delighted with her ring. Great service, great product, great prices.

Trusted Customer

Feefo Verified

18 years ago

Great shop, lots of choices and very helpful. Very good competitive prices. The first ring i…

Great shop, lots of choices and very helpful. Very good competitive prices. The first ring i ordered wasn't quite what I wanted, but I got to change it very quickly, and I had help picking the ring...

Trusted Customer

Feefo Verified

18 years ago

An excellent service, with comprehensive details on the site. Very good prices, and prompt delivery…

An excellent service, with comprehensive details on the site. Very good prices, and prompt delivery of custom made items. I would definitely recommend.

Trusted Customer

Feefo Verified

18 years ago

Good service, product arrived when promised (just as well as I was cutting it fine…

Good service, product arrived when promised (just as well as I was cutting it fine for brother-in-laws 40th. Very helpful

Trusted Customer

Feefo Verified

18 years ago

Excellent service, patient and helpful customer service. Very fast delivery and packaging to ensure safe arrival,…

Excellent service, patient and helpful customer service. Very fast delivery and packaging to ensure safe arrival, the wooden box the ring sits in is much nicer than the usual furry ones off the high...