Hi
Many thanks for the feedback.
Kind regards
The Customer Services Team
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Trusted Customer
Feefo Verified
2 years ago
Love the quality of the tunic I will buy again. They do come on the small side though.
Customer Services
Salonwear Direct
2 years ago
Hi
Thanks for the feedback.
great to hear you are happy with the quality of the tunics.
We look forward to you being a repeat customer.
Kind regards
The Customer Services Team
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LJ
lesley johnson
Feefo Verified
2 years ago
What lesley johnson said about Salonwear Direct:
Great service great quality superb fit
Customer Services
Salonwear Direct
2 years ago
Hi
Thanks for the feedback.
Kind regards
The Customer Services team
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Trusted Customer
Feefo Verified
2 years ago
They r completely something else from the picture
Use real pictures
Customer Services
Salonwear Direct
2 years ago
Hi
Sorry the items weren't as the images.
Which item specifically as they are all new images on the website from a recent photo shoot so should all be real pictures.
Kind regards
The Customer Services Team
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AH
Annette Horan
Feefo Verified
2 years ago
What Annette Horan said about Salonwear Direct:
Package has not arrived, ordered 27/09/23 disappointed as I have ordered before and received package within a week
Customer Services
Salonwear Direct
2 years ago
Hi
I can see the order was delivered on 11th October however it was actually sent on 3rd October.
Hopefully future orders will not take as long.
Kind regards
The Customer Services Team
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Trusted Customer
Feefo Verified
2 years ago
Took longer than advised. Only told out of stock when I emailed company. Now I have the tunic, it's soft and comfortable.
Customer Services
Salonwear Direct
2 years ago
Hi
Sorry the tunic took longer than expected to reach you. I'm pleased to hear that it is comfortable now you have received it.
Kind regards
The Customer Services Team
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DM
Daniel Mcshane
Feefo Verified
2 years ago
What Daniel Mcshane said about Salonwear Direct:
McShane
I’ve still not received my goods
Customer Services
Salonwear Direct
2 years ago
Hi
I can see the parcel was dispatched on 3rd October and delivered on 7th October.
Kind regards
The Customer Services Team
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Trusted Customer
Feefo Verified
2 years ago
Not great really
Not the best; order arrived late and I’d paid for quick delivery. Was refused my refund for this and was told SD has fulfilled their part of the service so it basically wasn’t their problem. When my...
Read more
Customer Services
Salonwear Direct
2 years ago
Hi
Sorry to hear you are not happy with the service.
We have received the faulty tunic and your exchange will be sent out to you shortly.
Kind regards
Romney
Trusted Customer
2 years ago
Hi, I don’t want another tunic I want a refund.
Thanks
1
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DK
David Kiff
Feefo Verified
2 years ago
What David Kiff said about Salonwear Direct:
Tunic fits and looks good but trousers are awful. Tiny fit!
Service was good. Quick delivery.
Customer Services
Salonwear Direct
2 years ago
Hi
Sorry to hear the trousers were a tiny fit.
if you return them to us, we can exchange them for a bigger size.
Kind regards
The Customer Services Team
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AW
Amy Williams
Feefo Verified
2 years ago
What Amy Williams said about Salonwear Direct:
Not great
I was recommended this company to provide my attire for my hair dressing course. The clothes are small to size but I was okay with this. After one was a lot of threads coming loose on my pants. Also...
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Customer Services
Salonwear Direct
2 years ago
Hi
Sorry to hear you were not happy with the sizing.
We offer a 14 day returns policy if you need to exchange or get a refund.
Kind regards
The Customer Services Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
