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Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

Displaying all 12,934 reviews

Trusted Customer

1 year ago

Date of purchase: 18/06/2024

Happy shopping

Assistant was very pleasant and also helpful. Always great to shop here as I am made to feel welcome. Advice is given promptly if needed but I am given time to look around it I want to.

Karen

Sally Beauty

1 year ago

Thank you for 5 star review and sharing your shopping experience. Great to hear our staff member was very pleasant and helpful when shopping in our Sally Salon Service store.

Trusted Customer

1 year ago

Date of purchase: 01/03/2024

Shocking bad service from Sally Beauty

Sally Beauty have provided me with what I can honestly describe as the absolute worst customer service I have ever experienced. After my order being delivered to a pick up point miles from my house...

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Product reviews

Janet

Ayrshire

1 year ago

Date of purchase: 18/06/2024

What Janet said about Sally Beauty:

Nice friendly atmosphere

The girl was very helpful, she helped me find what I was looking for, she was very chatty and friendly, I was impressed.

Karen

Sally Beauty

1 year ago

Thank you for 5 star review. Great to hear it was a nice friendly atmosphere in our Sally Salon Service store.

Trusted Customer

1 year ago

Date of purchase: 17/06/2024

Really easy to shop helpful always greeted with a smile

Karen

Sally Beauty

1 year ago

Thank you for 5 star review. Lovely to hear we are helpful and you are always greeted with a smile when visiting our Sally Salon Service store.

Hazel Teal

Bury Lancs

1 year ago

Date of purchase: 17/06/2024

What Hazel Teal said about Sally Beauty:

Great shop

Always nice to see the girls in Bury very friendly and very helpful - I’ve used this shop for years 😁

Karen

Sally Beauty

1 year ago

Thank you for 5 star review and lovely feedback. Great to hear our staff members are very friendly and helpful in our Sally Salon Services store.

Ms Crowe

London

1 year ago

Date of purchase: 17/06/2024

What Ms Crowe said about Sally Beauty:

Very helpful & informative

The staff are very accommodating & extremely very helpful and informative I'm very impressed

Karen

Sally Beauty

1 year ago

Thank you for 5 star review and lovely feedback. It's great to hear our staff members are very helpful and accommodating in our Sally Salon Service store.

Rose

Kilmarnock

1 year ago

Date of purchase: 17/06/2024

What Rose said about Sally Beauty:

Bad day at the Salon!

I’ve been shopping in the Kilmarnock branch for over 20 years and always found the shop assistants very helpful and friendly. However, on my last visit on 17/6/24 at 13.40, I found the whole...

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Karen

Sally Beauty

1 year ago

Thank you for your feedback. We welcome feedback good or bad as this helps us make improvements when we need to. We are sorry to hear you were unable to purchase all the products you required. Some of our products are trade only and cannot be sold to retail customers.

Penny

Southampton

1 year ago

Date of purchase: 17/06/2024

What Penny said about Sally Beauty:

Very professional service

I visited the store with a specific product in mind. The friendly, professional and helpful lady in the store was able to direct me to the product immediately. She also confirmed that it was indeed...

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Karen

Sally Beauty

1 year ago

Thank you for 5 star review and sharing your shopping experience. Great to hear you received a very professional service when you visited our Sally Salon Service store.

Margaret

Blackpool

1 year ago

Date of purchase: 28/05/2024

What Margaret said about Sally Beauty:

Good shopping for all aspects of hair and beauty

Polite and quick

Karen

Sally Beauty

1 year ago

Thank you for 5 star review. Great to hear you found our Sally Beauty website good for all aspects of hair and beauty.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 17/06/2024

Shopping at Sally’s.

Friendly and helpful staff. Items in store well presented and made my shopping experience very enjoyable.

Karen

Sally Beauty

1 year ago

Thank you for 5 star review. Great to hear our staff were friendly and helpful in our Sally Salon Service store making your shopping experience very enjoyable.

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About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

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0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom