I'm really pleased with the products I ordered and how quickly they came ! Sally's was recommended by my hairdresser and I wasn't at all disappointed. You deserve all praise for the hard work you...
Although my order was processed and received very quickly and correctly, the pumps on two of the items don't work and I emailed the company through their website to advise them and ask for their...
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Emma
Sally Beauty
8 years ago
Thank you for taking the time to leave a review. My apologies you are not completely satisfied with the products you have received. I have investigated this and have not been able to locate the email you sent. If you contact our Freephone number on 0330 123 1907 and advise what items are faulty we will be more than happy to replace this for you.
I placed my order on the 17th for £46.59 befure 4 pm and I qualified for the free next day delivery however my parcel didn't get delivered until Monday the 20th. I rang the customer services on...
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Gary
Sally Beauty
8 years ago
Thank you for taking the time to leave a review. Our next day delivery service is working days only, Mon - Fri. When an order is placed before 4pm, Mon-Thurs, we aim to get this to you the next day. Unfortunately when an order is placed on a Friday, the next day for delivery is Monday, as per our terms and conditions. We're sorry for the inconvenience this has caused.
Trusted Customer
8 years ago
Sadly this is not what your website says. It should be made clearer to avoid disappointment
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.