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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,892

204

17

18

36

2,167

ratings over the past year

28,100 out of 28,098 reviews
Trusted Customer
12 years ago
Date of purchase: 23/05/2013
I chose Your services for a second time, & I am more than happy do it…
I chose Your services for a second time, & I am more than happy do it again. Keep up the good work.
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your kind words Ekaterina. It's great to hear you've received good service at our Coventry store again! If there is anything more we can do to help, please let us know. Kind regards Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
Very efficient and pleasant staff.
Trusted Customer
12 years ago
Date of purchase: 25/05/2013
I am fed up getting feedback requests i asked for this to be stopped i also…
I am fed up getting feedback requests i asked for this to be stopped i also ticked the box for no marketing of any sort and i get text feedback questionnaires
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Safestore Ltd
Safestore Ltd
12 years ago
I'm sorry to hear that Derek, please accept my apologies. I have personally ensured you have been removed from any further feedback requests. Should you have any questions please do not hesitate to contact us. Many thanks, Adam – Customer Support Coordinator 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
All very good, many thanks
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
Asked for a ground floor unit 25ft with 24hr access to get my bike....when i…
Asked for a ground floor unit 25ft with 24hr access to get my bike....when i arrived head office hadnt informed cardiff about my requiremenrs and i had been booked a 15ft unit on 2nd floor with no...

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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your feedback Freddie. I would like to apologise as it would seem there was a level of human error when we first booked your unit. I have shared your feedback internally to ensure we do not repeat this in the future. If you have any questions please do not hesitate to contact us or speak to a member of staff in store. Many thanks, Adam – Customer Support Coordinator 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 23/05/2013
Very helpful and friendly.
Trusted Customer
12 years ago
Date of purchase: 30/04/2013
The staff are really helpful and professional and your prices are good
The staff are really helpful and professional and your prices are good
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you Jonathan, it's great to hear our staff at Oldham made your experience a good one! If there is anything else you need help with, please give us a call. Many thanks Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
Very good service
Very good service
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Safestore Ltd
Safestore Ltd
12 years ago
Thanks for the feedback Nick. If there is anymore we can do to help, please let us know. Kind regards Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
Easy set up and using Tesco vouchers slashes the cost by 1/3 - fab!
Easy set up and using Tesco vouchers slashes the cost by 1/3 - fab!
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you Marion. Did you know you can also use your TESCO tokens for any boxes and other merchandise you may need? If we can be of any further help please do not hesitate to contact us. Many thanks, Adam – Customer Support Coordinator 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/05/2013
so far so good. Ask me again when I have finished the move
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.