How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Safestore Ltd Reviews

http://www.safestore.co.uk

Rated

Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service

4.8

2,107

247

2,423

ratings over the past year

Displaying all 27,835 reviews

Trusted Customer

12 years ago

Date of purchase: 25/04/2013

I was happy with their customer service and generally they are very nice people.

Safestore Ltd

12 years ago

It's very nice of you to say so. Naeem and his team at Manchester Central will be happy to help should you require any further assistance. Many thanks, Adam – Customer Support Coordinator 0800 444 800

See full customer review

Trusted Customer

12 years ago

Date of purchase: 25/04/2013

Very easy to organise a unit - very clean space

Safestore Ltd

12 years ago

Thank you for this great feedback. We try to make our process quick and easy for every customer. Please let us know if we can help any further. Many thanks, Adam – Customer Support Coordinator 0800 444 800

See full customer review

Trusted Customer

12 years ago

Date of purchase: 22/04/2013

The staff were early helpful and reassuring , we had tons of questions but they…

The staff were early helpful and reassuring , we had tons of questions but they explained everything to us , and made us feel comfortable , and we even got a cup of tea .

Safestore Ltd

12 years ago

Thanks for your feedback. It's great to hear that we made your experience a pleasant one. Give us a call or drop by if we can do anything else to help - because we're not just storage experts, we're pretty good at making tea too! Thank you, Rob - Customer Support 0800 444 800

See full customer review

Trusted Customer

12 years ago

Date of purchase: 14/04/2013

Excellent Service. In particular Andy and Chris!

Safestore Ltd

12 years ago

It's very kind of you to say. Andy and Chris will be over the moon to hear your feedback - Thank you! Please let us know if we can help you any further. Many thanks, Rob - Customer Support 0800 444 800

See full customer review

Trusted Customer

12 years ago

Date of purchase: 18/04/2013

Fantastic service - truly can't fault the team

Safestore Ltd

12 years ago

Thank you for your feedback Liz. We’re really pleased to hear that you were happy with our service. If you have anything else we can assist you with, the store team will be here to help. Thanks again, Adam – Customer Support Coordinator 0800 444 800

See full customer review

Trusted Customer

12 years ago

Date of purchase: 20/04/2013

The store manager was extremely helpful and couldn't have been more accommodating with our unfortunate…

The store manager was extremely helpful and couldn't have been more accommodating with our unfortunate personal circumstance. The whole experience has been nothing short of a leisurely walk in the...

Read all

See full customer review

Not received a review invite?

About Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.

Read all

0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom